[System Product Name, Realtek ALC887-VD, Green Headphone Out, Front] No sound at all

[ajay khrolia]

front green jack not working

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.3.0-050300-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nascenture 3587 F.... pulseaudio
 /dev/snd/controlC0: nascenture 3587 F.... pulseaudio
 /dev/snd/pcmC0D0p: nascenture 3587 F...m pulseaudio
 /dev/snd/timer: nascenture 3587 f.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 26 11:36:22 2019
InstallationDate: Installed on 2019-08-08 (49 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC887-VD, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0304
dmi.board.asset.tag: Default string
dmi.board.name: PRIME H310M-CS R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0304:bd09/14/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH310M-CSR2.0:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-09-16T18:10:26.699224