[HDA-Intel - HDA Intel PCH, playback] Playback problem
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Headphones not detected, low output volume(even when I put more then 100% volume), right speaker doesnt work. Here is output of some commands I was guided to post here, from troubleshoot instruction. https:/
XPS-15-9560:~$ sudo aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3266 Analog [ALC3266 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: Generic Digital [Generic Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
find /lib/modules/`uname -r` | grep snd -This command gives a large list
XPS-15-9560:~$ lspci -v | grep -A7 -i "audio"
00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) (prog-if 80)
Subsystem: Dell Device 07be
Flags: bus master, fast devsel, latency 32, IRQ 17
Memory at ed128000 (64-bit, non-prefetchable) [size=16K]
Memory at ed100000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
*Additional information
XPS-15-9560:~$ lsb_release -rd
Description: Ubuntu 16.04.6 LTS
Release: 16.04
XPS-15-9560:~$ apt-cache policy pkgname alsa-base
alsa-base:
Installed: 1.0.25+
Candidate: 1.0.25+
Version table:
*** 1.0.25+
500 http://
500 http://
100 /var/lib/
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.4.0-164-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.1-0ubuntu2.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: vasko 2204 F...m pulseaudio
/dev/snd/
CurrentDesktop: Unity
Date: Sat Sep 21 22:05:15 2019
InstallationDate: Installed on 2018-10-15 (340 days ago)
InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Type: Only some of outputs are working
Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.16.0
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
mtime.conffile.
Trying ALSA driver compilation as stated in https:/ /help.ubuntu. com/community/ SoundTroublesho oting gives error and this output.
for i in control postinst postrm ; do \ modules/ alsa-driver' modules/ alsa-driver/ include' modules/ alsa-driver/ include' modules/ alsa-driver' modules/ alsa-driver' kernel= /usr/src/ linux --with- build=/ usr/src/ linux --with- moddir= /lib/modules/ 4.4.0-164- generic/ updates/ alsa --with- sequencer= yes --with-isapnp=yes --with-debug=detect --with- cards=" hda-intel" modules/ alsa-driver modules/ alsa-driver/ alsa-kernel linux/include/ INCLUDE_ VERSION_ H does not exist. 4.4.0-164- generic/ build). modules/ alsa-driver'
if [ -f debian/$i.orig ]; then \
mv -f debian/$i.orig debian/$i ; \
fi ; \
done
rm -f control-munge
make mrproper
make[1]: Entering directory '/usr/src/
rm -f .depend *.o snd.map*
rm -f modules/*.o modules/*.ko
make[2]: Entering directory '/usr/src/
make[2]: Leaving directory '/usr/src/
Makefile:288: recipe for target 'mrproper' failed
make[1]: Leaving directory '/usr/src/
debian/rules:154: recipe for target 'clean' failed
rm -f configure-stamp
rm -f build-stamp
/usr/bin/make -f debian/rules binary-modules
make[1]: Entering directory '/usr/src/
CC="gcc" ./configure --prefix=/usr --with-
checking for gcc... gcc
checking whether the C compiler works... yes
checking for C compiler default output file name... a.out
checking for suffix of executables...
checking whether we are cross compiling... no
checking for suffix of object files... o
checking whether we are using the GNU C compiler... yes
checking whether gcc accepts -g... yes
checking for gcc option to accept ISO C89... none needed
checking for ranlib... ranlib
checking for a BSD-compatible install... /usr/bin/install -c
checking how to run the C preprocessor... gcc -E
checking for grep that handles long lines and -e... /bin/grep
checking for egrep... /bin/grep -E
checking for ANSI C header files... yes
checking for an ANSI C-conforming const... yes
checking for inline... inline
checking whether time.h and sys/time.h may both be included... yes
checking whether gcc needs -traditional... no
checking for current directory... /usr/src/
checking cross compile...
checking for directory with ALSA kernel sources... /usr/src/
checking for directory with kernel source... /usr/src/linux
checking for directory with kernel build... /usr/src/linux
checking for kernel linux/version.h ... no
The file /usr/src/
Please install the package with full kernel sources for your distribution
or use --with-kernel=dir option to specify another directory with kernel
sources (default is /lib/modules/
debian/rules:119: recipe for target 'configure-stamp' failed
make[1]: *** [configure-stamp] Error 1
make[1]: Leaving directory '/usr/src/
debian/rules:197: recipe for target 'kdist_image' failed
make: *** [kdist_image] Error 2