[HP ProBook 5220m, IDT 92HD81B1X5, Green Headphone Out, Right] No sound at all

[I K. Surya Negara]

the speaker and headphone jack has no sound

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-21.22~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-21-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: iksn 1266 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 7 21:54:13 2019
InstallationDate: Installed on 2019-06-05 (1 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID failed
Symptom_Card: Built-in Audio - HDA Intel MID
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: iksn 1266 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Right
Symptom_Type: No sound at all
Title: [HP ProBook 5220m, IDT 92HD81B1X5, Green Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/25/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68AFU Ver. F.61
dmi.board.name: 143D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 64.16
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68AFUVer.F.61:bd04/25/2016:svnHewlett-Packard:pnHPProBook5220m:pvr:rvnHewlett-Packard:rn143D:rvrKBCVersion64.16:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP ProBook 5220m
dmi.product.sku: XN524AV
dmi.sys.vendor: Hewlett-Packard

[Mike Salvatore (mikesalvatore)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.