[HDA-Intel - HDA Intel PCH, playback] No sound at all

Bug #1830705 reported by Jack Jackson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have dual-booted Ubuntu and Windows and I don't have sound at all. Before when restart laptop sound back shortly but if I boot it again there is no sound anymore. Interesting, when type alsamixer I get cannot open mixer: No such file or directory. I'm noticing that I have installed driver. Sound sometimes works sometimes not

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-146.172-generic 4.4.177
Uname: Linux 4.4.0-146-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: lukab 1862 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue May 28 11:35:56 2019
InstallationDate: Installed on 2019-05-09 (18 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: lukab 1862 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: Upgraded to xenial on 2019-05-09 (18 days ago)
dmi.bios.date: 09/08/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.17
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81EE
dmi.board.vendor: HP
dmi.board.version: 62.29
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.17:bd09/08/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81EE:rvr62.29:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-05-20T21:39:20.719208

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Jack Jackson (sidvicious) wrote :
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