[HP Notebook, Realtek ALC3227, Speaker, Internal] sound is very low

[thanveer ali]

sound is very low for videos both hevc and h264 . even with amplification. and fine in youtube. overall sound is very much less than when i was in windows 10

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: thanveer 1898 F.... pulseaudio
 /dev/snd/controlC0: thanveer 1898 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun May 12 14:45:17 2019
InstallationDate: Installed on 2019-05-12 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [HP Notebook, Realtek ALC3227, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/29/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81EF
dmi.board.vendor: HP
dmi.board.version: 63.47
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.33:bd08/29/2017:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81EF:rvr63.47:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Notebook
dmi.product.sku: W6T33PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.