[ASUS X407MA] No sound after resume from suspend

Bug #1828277 reported by Filyó Bendegúz
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

When my laptop starts first I have no problems at all, I can use whatever device I want and they work fine. But when I close my laptop and open it up again I get a message that a new audio device has been plugged in, and how would I like to set it up headphones or headset, just like when I actually plug something in after boot. From then I'm unable to get any sound from my laptop (Asus XM04) nor with the built-in speakers nor with any jack-cable based device. I tried fixing the problem and checked alsamixer if anything is wrong but everything seemed working fine.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-18-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: filbe 1406 F.... pulseaudio
 /dev/snd/pcmC0D0p: filbe 1406 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed May 8 20:01:14 2019
InstallationDate: Installed on 2019-04-11 (27 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Type: None of the above
Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X407MA.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X407MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX407MA.204:bd03/07/2018:svnASUSTeKCOMPUTERINC.:pnVivoBook14_ASUSLaptopX407MA_X407MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX407MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook 14
dmi.product.name: VivoBook 14_ASUS Laptop X407MA_X407MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Filyó Bendegúz (filbe) wrote :
summary: - [HDA-Intel - HDA Intel PCH, playback] Playback problem
+ [ASUS X407MA] No sound after resume from suspend
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