[Acer Swift 5 SF514-53T] No sound at all from the inbuilt microphone - since installation of system

Bug #1827958 reported by Petr Doležal
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The inbuilt microphone has never worked on the version of ubuntu on this computer. The hardware works completely fine on other operating systems (Windows).

Distribution: Ubuntu 18.04.2 LTS

alsa-base: Installed: 1.0.25+dfsg-0ubuntu5

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.19.21-041921-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lune 1908 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon May 6 23:54:58 2019
InstallationDate: Installed on 2019-01-06 (120 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 1 0 3 : r e a d e r r o r : I n p u t / o u t p u t e r r o r
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1273 F.... pulseaudio
                      lune 1908 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, recording] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/17/2018
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.03
dmi.board.name: Carlsberg_WL
dmi.board.vendor: WL
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.03
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd12/17/2018:svnAcer:pnSwiftSF514-53T:pvrV1.03:rvnWL:rnCarlsberg_WL:rvrV1.03:cvnAcer:ct10:cvrV1.03:
dmi.product.family: Swift 5
dmi.product.name: Swift SF514-53T
dmi.product.sku: 0000000000000000
dmi.product.version: V1.03
dmi.sys.vendor: Acer

Revision history for this message
Petr Doležal (elkir) wrote :
summary: - [HDA-Intel - HDA Intel PCH, recording] No sound at all - since
- installation of system
+ [Acer Swift 5 SF514-53T] No sound at all from the inbuilt microphone -
+ since installation of system
Revision history for this message
Jeremy (mjerem34) wrote :

Any solution for that bug ? I'm on Manjaro and I've this bug too.

Revision history for this message
solotareff (ssolotareff) wrote :

I have seek very long to find the solution on Switf5 Acer. the solution is :
sudo gedit /etc/default/grub

then change :
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" par GRUB_CMDLINE_LINUX_DEFAULT="quiet splash snd_hda_intel.dmic_detect=0" and save

then

sudo update-grub

then restart your computer

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
dharman (dharman) wrote :

@solotareff, I've an Acer Swift SF514-52TP and you solution worked for me too!

Revision history for this message
Petr Doležal (elkir) wrote :

Thanks for looking into this.

However, this doesn't appear to do anything, because for me the booting log has a line with the following:

snd_hda_intel: unknown parameter 'dmic_detect' ignored

And indeed there is nothing in the /sys/modules/snd_hda_intel/parameters of this sort. Does your system have this parameter in that folder?

I wonder if I should try to update the drivers or something.

Revision history for this message
Kreaninw (95kreaninw95) wrote :

I am using Acer Swift SF514-52T. This issue disappeared after I upgraded to Ubuntu 21.10.

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