[MS-7B09, Creative Sound BlasterX AE-5, Green Headphone Out, Front] Playback problem

[Florian Richer]

My card is detected and with ubuntu-bug all output is detected but on Sound Control only SPDIF Output is showed.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
Uname: Linux 5.0.0-8-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 10 18:47:50 2019
InstallationDate: Installed on 2019-04-10 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190326.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Creative failed
Symptom_Card: Sound Core3D [Sound Blaster Recon3D / Z-Series] - HDA Creative
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: Only some of outputs are working
Title: [MS-7B09, Creative Sound BlasterX AE-5, Green Headphone Out, Front] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.B0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X399 GAMING PRO CARBON AC (MS-7B09)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.B0:bd08/09/2018:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B09:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnX399GAMINGPROCARBONAC(MS-7B09):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7B09
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Florian Richer (mrdev023)]

Line Out it work but Headphone output doesn't appear.

[Florian Richer (mrdev023)]

Only Line Out works

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.