Bluetooth headset not available as output device

Bug #1823573 reported by Potet on 2019-04-07
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

Connecting my Bluetooth headset (Beoplay H8) appears to be working, and everything looks correct in the Bluetooth settings: However, the headset is not listed under "Output devices" in the sound menu after connecting, and all sounds are channeled through the built-in speakers.

Media buttons on the headset are also rendered useless, not that there would be much use for them without sound anyways. Still worth noting, as everything including media buttons worked perfectly in 18.10.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
Uname: Linux 5.0.0-8-generic x86_64
ApportVersion: 2.20.10-0ubuntu25
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stein 2603 F.... pulseaudio
 /dev/snd/pcmC0D0c: stein 2603 F...m pulseaudio
 /dev/snd/pcmC0D0p: stein 2603 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 7 23:00:38 2019
InstallationDate: Installed on 2018-05-09 (332 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=nb_NO.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: Upgraded to disco on 2019-04-03 (4 days ago)
dmi.bios.date: 10/14/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: 3PCN16WW(V2.00)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo ideapad 510S-13IKB
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 510S-13IKB
dmi.modalias: dmi:bvnLENOVO:bvr3PCN16WW(V2.00):bd10/14/2016:svnLENOVO:pn80V0:pvrLenovoideapad510S-13IKB:rvnLENOVO:rnLenovoideapad510S-13IKB:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoideapad510S-13IKB:
dmi.product.family: IDEAPAD
dmi.product.name: 80V0
dmi.product.sku: LENOVO_MT_80V0_BU_idea_FM_Lenovo ideapad 510S-13IKB
dmi.product.version: Lenovo ideapad 510S-13IKB
dmi.sys.vendor: LENOVO

Potet (5tein4rne) wrote :
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. The intermediate sound layer (PulseAudio) hasn't changed between 18.10 and 19.04 so this is either going to be a kernel problem or a GUI problem (gnome-control-center).

Daniel van Vugt (vanvugt) wrote :

Please try some older kernels (like 4.18 which was in Ubuntu 18.10) and tell us if that fixes the problem:

https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Potet (5tein4rne) wrote :

I can't seem to figure out how to boot to an older kernel on this laptop. Shift and Escape does noting, while the menus opened by F-buttons fail to give advanced boot settings. It's all within the UEFI safety net (which I kind of appreciate after years of BIOS trouble).

I know I have old kernel versions installed (if dpkg --list | grep linux-image is anything to go by).

If it's any help, pavucontrol also fails to detect the headset, while "bluetoothctl" returns "Agent registered // [Beoplay H8]#". So given that pavucontrol is completely separate from Gnome control center, this should not be a GUI problem?

I'm sorry for not being more helpful!

Daniel van Vugt (vanvugt) wrote :

To get to the grub menu and select a different installed kernel, you need to be fast. The instant the purple screen first appears on boot, tap Escape.

Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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