[HP Pavilion Laptop 15-cd0xx, Realtek ALC295, Mic, Internal] Recording has crackling sound

Bug #1807480 reported by Russell Gundlach
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Whether I record with aux earbuds(with mics) or the internal mic I hear crackling with each sound. I tried using this https://wiki.ubuntu.com/Audio/PositionReporting but with no success. What should I do?

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
Uname: Linux 4.15.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rgundlach2 2214 F.... pulseaudio
 /dev/snd/controlC0: rgundlach2 2214 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 7 20:37:12 2018
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_Jack: Mic, Internal
Symptom_PulseAudioLog:
 Dec 07 20:31:09 hp-pavillion dbus-daemon[1336]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.36' (uid=121 pid=1788 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined")
 Dec 07 20:33:56 hp-pavillion pulseaudio[1788]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [HP Pavilion Laptop 15-cd0xx, Realtek ALC295, Mic, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/25/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.26
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8353
dmi.board.vendor: HP
dmi.board.version: 37.34
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.26:bd07/25/2018:svnHP:pnHPPavilionLaptop15-cd0xx:pvr:rvnHP:rn8353:rvr37.34:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cd0xx
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-12-07T20:19:52.343950

Revision history for this message
Russell Gundlach (rgundlach2) wrote :
summary: - [HP Pavilion Laptop 15-cd0xx, Realtek ALC295, Mic, Internal] Underruns,
- dropouts or crackling sound
+ [HP Pavilion Laptop 15-cd0xx, Realtek ALC295, Mic, Internal] Recording
+ has crackling sound
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