[OMEN by HP Laptop, Realtek ALC295, Black Headphone Out, Left] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Don't hear any sound from headphone, audio jack is recognized and is unmuted.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.15.0-33-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: develandooml 1622 F...m pulseaudio
/dev/snd/
CurrentDesktop: GNOME
Date: Fri Sep 7 21:57:17 2018
InstallationDate: Installed on 2018-08-01 (37 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: develandooml 1622 F...m pulseaudio
/dev/snd/
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [OMEN by HP Laptop, Realtek ALC295, Black Headphone Out, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.01
dmi.board.
dmi.board.name: 8467
dmi.board.vendor: HP
dmi.board.version: 68.19
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP OMEN
dmi.product.name: OMEN by HP Laptop
dmi.sys.vendor: HP
mtime.conffile.