[HDA-Intel - HDA Intel, playback] Playback problem. Fast forward video playback.

Bug #1790347 reported by Denys Yarovyi on 2018-09-02
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

I'm not sure about the reason but it occurred after a day of the laptop had been suspended.
Video files are played in a double speed with no sound but the problem disappears when HDMI is plugged in and there is audio from the HDMI source.
After I unplug HDMI there is only option in system settings "Speakers".
Volume toggle works fine, test was positive. Music playback is OK.
Made some modifications of PulseAudio files according to some solutions from the web.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: denys 3507 F.... pulseaudio
 /dev/snd/controlC1: denys 3507 F.... pulseaudio
CurrentDesktop: Unity:Unity7:ubuntu
Date: Sun Sep 2 09:41:16 2018
InstallationDate: Installed on 2018-08-04 (28 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: RV710/730 HDMI Audio [Radeon HD 4000 series] - HDA ATI HDMI
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [HDA-Intel - HDA Intel, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PHT Ver. F.02
dmi.board.name: 7016
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 14.0B
dmi.chassis.asset.tag: CNU937C40M
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PHTVer.F.02:bd08/03/2009:svnHewlett-Packard:pnHPProBook4310s:pvrF.02:rvnHewlett-Packard:rn7016:rvrKBCVersion14.0B:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP ProBook 4310s
dmi.product.version: F.02
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-09-02T09:32:00.420327

Denys Yarovyi (d-shsh) wrote :
Denys Yarovyi (d-shsh) wrote :

I have to say sorry, cause I am a newbie in Linux. I have scrolled another bug report and found the right solution - to reset PulseAudio.

rm -r ~/.config/pulse; pulseaudio -k

That worked for me.

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