[Dell XPS 15 9560] No sound from speakers
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Speakers work from windows partition. Hear sounds when ubuntu log in page comes up. Once logged in cannot hear sound using alsa or pulseaudio. No reports of speaker problems or app complaints
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.4.0-131-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
Date: Wed Jul 25 22:26:23 2018
InstallationDate: Installed on 2018-01-05 (201 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
Status changed to 'Confirmed' because the bug affects multiple users.