[Vostro 14-3468, Realtek ALC3246, Speaker, Internal] No sound at all

Bug #1782615 reported by Nitin Gautam
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

all of sudden Sounds stops coming from internal speakers of laptop.
restart didn't helped me. even i have tried upgrade and update also.
nothing work.
but when i connect with headphone(external) sounds come.
but laptop internal speaker not working

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-130.156-generic 4.4.134
Uname: Linux 4.4.0-130-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nitin 2145 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 19 22:37:00 2018
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
InstallationDate: Installed on 2017-08-08 (344 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nitin 2145 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Vostro 14-3468, Realtek ALC3246, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.08.00
dmi.board.name: 0T1X3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.08.00:bd03/23/2017:svnDellInc.:pnVostro14-3468:pvr:rvnDellInc.:rn0T1X3V:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Vostro 14-3468
dmi.sys.vendor: Dell Inc.

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Nitin Gautam (nitin700) wrote :
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