| 2018-06-25 12:36:41 |
Roshni Pande |
bug |
|
|
added bug |
| 2018-06-25 12:44:30 |
Roshni Pande |
attachment added |
|
sound_problem.png https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1778512/+attachment/5156389/+files/sound_problem.png |
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| 2018-06-25 12:44:32 |
Roshni Pande |
attachment added |
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sound_problem.png https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1778512/+attachment/5156390/+files/sound_problem.png |
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| 2018-06-25 12:45:04 |
Roshni Pande |
summary |
PCI/internal sound card not detected. sometimes after running many terminal command lines it gets fixed temporarily but once the laptop goes into sleep mode, then the sound doesnt work again. right now even trying all the command lines that I tried earlier also do not work |
PCI/internal sound card not detected. |
|
| 2018-06-25 12:45:24 |
Roshni Pande |
summary |
PCI/internal sound card not detected. |
PCI/internal sound card not detected. System Sound settings shows Dummy output |
|
| 2018-06-25 12:46:11 |
Roshni Pande |
summary |
PCI/internal sound card not detected. System Sound settings shows Dummy output |
PCI/internal sound card not detected. System Sound settings shows dummy output |
|
| 2018-06-25 12:56:09 |
Roshni Pande |
description |
aplay -l gives out aplay: device_list:268: no soundcards found...
System settings says Dummy output
cat /proc/asound/card0/codec* | grep Codec
gives out:
cat: '/proc/asound/card0/codec*': No such file or directory
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
Uname: Linux 4.4.0-128-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Jun 25 17:53:06 2018
InstallationDate: Installed on 2017-02-09 (501 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.7
dmi.board.name: 036R0F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.7:bd11/18/2016:svnDellInc.:pnInspiron7560:pvr:rvnDellInc.:rn036R0F:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: Inspiron 7560
dmi.sys.vendor: Dell Inc. |
aplay -l gives out aplay: device_list:268: no soundcards found...
System settings says Dummy output
cat /proc/asound/card0/codec* | grep Codec
gives out:
cat: '/proc/asound/card0/codec*': No such file or directory
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
Uname: Linux 4.4.0-128-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Jun 25 17:53:06 2018
InstallationDate: Installed on 2017-02-09 (501 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.7
dmi.board.name: 036R0F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.7:bd11/18/2016:svnDellInc.:pnInspiron7560:pvr:rvnDellInc.:rn036R0F:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: Inspiron 7560
dmi.sys.vendor: Dell Inc.
!!################################
!!ALSA Information Script v 0.4.64
!!################################
!!Script ran on: Mon Jun 25 12:51:47 UTC 2018
!!Linux Distribution
!!------------------
Ubuntu 16.04.4 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.4 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.4 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial
!!DMI Information
!!---------------
Manufacturer: Dell Inc.
Product Name: Inspiron 7560
Product Version:
Firmware Version: 1.0.7
Board Vendor: Dell Inc.
Board Name: 036R0F
!!ACPI Device Status Information
!!---------------
/sys/bus/acpi/devices/ACPI0003:00/status 15
/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/DELL0782:00/status 15
/sys/bus/acpi/devices/DELLABCE:00/status 15
/sys/bus/acpi/devices/DLLK0782:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT33D0:00/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3402:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:01/status 15
/sys/bus/acpi/devices/INT340E:00/status 15
/sys/bus/acpi/devices/INT344B:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:01/status 1
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/LNXPOWER:03/status 1
/sys/bus/acpi/devices/LNXPOWER:04/status 1
/sys/bus/acpi/devices/LNXPOWER:05/status 1
/sys/bus/acpi/devices/LNXPOWER:06/status 1
/sys/bus/acpi/devices/LNXPOWER:07/status 1
/sys/bus/acpi/devices/LNXPOWER:08/status 1
/sys/bus/acpi/devices/LNXPOWER:09/status 1
/sys/bus/acpi/devices/LNXPOWER:0a/status 1
/sys/bus/acpi/devices/LNXPOWER:0b/status 1
/sys/bus/acpi/devices/LNXPOWER:0c/status 1
/sys/bus/acpi/devices/LNXPOWER:0d/status 1
/sys/bus/acpi/devices/LNXPOWER:0e/status 1
/sys/bus/acpi/devices/LNXPOWER:0f/status 1
/sys/bus/acpi/devices/LNXPOWER:10/status 1
/sys/bus/acpi/devices/LNXPOWER:11/status 1
/sys/bus/acpi/devices/LNXPOWER:12/status 1
/sys/bus/acpi/devices/LNXPOWER:13/status 1
/sys/bus/acpi/devices/LNXVIDEO:01/status 15
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:03/status 3
/sys/bus/acpi/devices/PNP0C02:05/status 3
/sys/bus/acpi/devices/PNP0C09:00/status 15
/sys/bus/acpi/devices/PNP0C0A:00/status 31
/sys/bus/acpi/devices/PNP0C0C:00/status 15
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/device:09/status 15
/sys/bus/acpi/devices/device:59/status 15
/sys/bus/acpi/devices/device:6f/status 11
!!Kernel Information
!!------------------
Kernel release: 4.4.0-128-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k4.4.0-128-generic
Library version: 1.1.0
Utilities version: 1.1.0
!!Loaded ALSA modules
!!-------------------
!!Sound Servers on this system
!!----------------------------
Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes
!!Soundcards recognised by ALSA
!!-----------------------------
--- no soundcards ---
!!PCI Soundcards installed in the system
!!--------------------------------------
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------
00:1f.3 0403: 8086:9d71 (rev 21)
Subsystem: 1028:0782
!!Modprobe options (Sound related)
!!--------------------------------
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
!!Loaded sound module options
!!---------------------------
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 1 Jun 25 18:13 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Jun 25 18:13 /dev/snd/timer
!!Aplay/Arecord output
!!--------------------
APLAY
aplay: device_list:268: no soundcards found...
ARECORD
arecord: device_list:268: no soundcards found...
!!Amixer output
!!-------------
!!Alsactl output
!!--------------
--startcollapse--
--endcollapse--
!!All Loaded Modules
!!------------------
Module
snd_hda_intel
snd_hda_codec
snd_hda_core
snd_hwdep
snd_pcm
snd_seq_midi
snd_seq_midi_event
snd_rawmidi
snd_seq
snd_seq_device
snd_timer
snd
soundcore
drbg
ansi_cprng
ctr
ccm
rfcomm
bnep
hid_multitouch
rtsx_usb_ms
memstick
i2c_designware_platform
i2c_designware_core
dell_wmi
sparse_keymap
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
arc4
iwlmvm
irqbypass
dell_laptop
dcdbas
dell_smm_hwmon
crct10dif_pclmul
crc32_pclmul
ghash_clmulni_intel
aesni_intel
mac80211
aes_x86_64
lrw
gf128mul
glue_helper
ablk_helper
uvcvideo
cryptd
videobuf2_vmalloc
videobuf2_memops
videobuf2_v4l2
videobuf2_core
v4l2_common
iwlwifi
videodev
btusb
media
btrtl
btbcm
input_leds
joydev
cfg80211
serio_raw
btintel
bluetooth
mei_me
mei
tpm_crb
mac_hid
idma64
virt_dma
shpchp
intel_lpss_pci
processor_thermal_device
int3403_thermal
intel_soc_dts_iosf
dell_rbtn
int3400_thermal
int3402_thermal
acpi_thermal_rel
int340x_thermal_zone
intel_lpss
acpi_pad
parport_pc
ppdev
lp
parport
autofs4
rtsx_usb_sdmmc
rtsx_usb
nouveau
i915_bpo
psmouse
mxm_wmi
ttm
r8169
intel_ips
i2c_algo_bit
mii
drm_kms_helper
syscopyarea
sysfillrect
sysimgblt
fb_sys_fops
ahci
drm
libahci
i2c_hid
hid
wmi
pinctrl_sunrisepoint
video
pinctrl_intel
fjes
!!ALSA/HDA dmesg
!!--------------
[ 10.895703] iwlwifi 0000:02:00.0: loaded firmware version 17.352738.0 op_mode iwlmvm
[ 11.057759] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 11.057911] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo])
[ 11.261816] AVX2 version of gcm_enc/dec engaged.
[ 11.261819] AES CTR mode by8 optimization enabled
[ 11.375547] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[ 11.377085] snd_hda_intel 0000:00:1f.3: no codecs found!
[ 11.415598] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2)
--
[ 299.830047] mce: [Hardware Error]: Machine check events logged
[ 2206.249226] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo])
[ 2206.363051] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[ 2206.364651] snd_hda_intel 0000:00:1f.3: no codecs found! |
|
| 2018-06-30 19:28:46 |
Launchpad Janitor |
alsa-driver (Ubuntu): status |
New |
Confirmed |
|
| 2018-07-03 15:10:55 |
Marcel |
bug |
|
|
added subscriber Marcel |
| 2018-07-12 22:22:58 |
vinz486 |
bug |
|
|
added subscriber vinz486 |
| 2020-05-25 04:01:50 |
Daniel van Vugt |
summary |
PCI/internal sound card not detected. System Sound settings shows dummy output |
[Dell Inspiron 7560] PCI/internal sound card not detected. System Sound settings shows dummy output |
|
