Activity log for bug #1774399

Date Who What changed Old value New value Message
2018-05-31 11:21:01 Antônio Ayres (LedStyle) bug added bug
2018-05-31 11:23:17 Antônio Ayres (LedStyle) description My internal speaker is not working. When I plug in headphones or external speakers into headphone slot there's no problem. But when I try to play sounds with my internal speaker, it stay mute. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: antonio 1188 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu May 31 08:12:41 2018 InstallationDate: Installed on 2018-04-29 (31 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pt_BR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: antonio 1188 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [24V360-L.BJ57P1, Realtek ALC282, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2016 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 24VA1440 X64 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 24V360 dmi.board.vendor: LG Electronics dmi.board.version: FAB2 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 13 dmi.chassis.vendor: LG Electronics dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr24VA1440X64:bd03/25/2016:svnLGElectronics:pn24V360-L.BJ57P1:pvr0.1:rvnLGElectronics:rn24V360:rvrFAB2:cvnLGElectronics:ct13:cvr0.1: dmi.product.family: Braswell System dmi.product.name: 24V360-L.BJ57P1 dmi.product.version: 0.1 dmi.sys.vendor: LG Electronics My internal speaker is not working [ALC282]. When I plug in headphones or external speakers into headphone slot there's no problem. But when I try to play sounds with my internal speaker, it stay mute. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: antonio 1188 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu May 31 08:12:41 2018 InstallationDate: Installed on 2018-04-29 (31 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron:  LANGUAGE=pt_BR:pt:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=pt_BR.UTF-8  SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: antonio 1188 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [24V360-L.BJ57P1, Realtek ALC282, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2016 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 24VA1440 X64 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 24V360 dmi.board.vendor: LG Electronics dmi.board.version: FAB2 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 13 dmi.chassis.vendor: LG Electronics dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr24VA1440X64:bd03/25/2016:svnLGElectronics:pn24V360-L.BJ57P1:pvr0.1:rvnLGElectronics:rn24V360:rvrFAB2:cvnLGElectronics:ct13:cvr0.1: dmi.product.family: Braswell System dmi.product.name: 24V360-L.BJ57P1 dmi.product.version: 0.1 dmi.sys.vendor: LG Electronics
2018-06-30 16:40:34 Launchpad Janitor alsa-driver (Ubuntu): status New Confirmed