[Satellite S55D-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all

Bug #1773732 reported by Keith Spencilmore on 2018-05-28
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

```
dan@dan-laptop:~$ lsb_release -rd
Description: Ubuntu 18.04 LTS
Release: 18.04
```

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: dan 1116 F.... pulseaudio
 /dev/snd/controlC0: dan 1116 F.... pulseaudio
CurrentDesktop: XFCE
Date: Mon May 28 00:33:03 2018
InstallationDate: Installed on 2018-05-02 (25 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: dan 1116 F.... pulseaudio
 /dev/snd/controlC0: dan 1116 F.... pulseaudio
Symptom_Jack: Speaker, ATAPI
Symptom_Type: No sound at all
Title: [Satellite S55D-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/19/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: VG10AD
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.10:bd06/19/2013:svnTOSHIBA:pnSatelliteS55D-A:pvrPSKKSU-00S006:rvnAMD:rnVG10AD:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: Satellite S55D-A
dmi.product.version: PSKKSU-00S006
dmi.sys.vendor: TOSHIBA

Keith Spencilmore (tropicalkat) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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