[Inspiron 5537, Realtek ALC3223, Speaker, Internal] No sound at all

[Elias Soares]

My sound was working just fine, then tonight I came to use my notebook, and noticed that there was no sound from any applications.

Using the ubuntu settings sound test, I was getting audio from both speaker and headphones, but moving the volume bar doesn't do any feedback, chrome and spotivyhave no audio.

Reinstalled the pulseaudio, now moving the volume bar plays the feedback "beep", but still no audio from applications, and no more audio on speaker test!

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: esoares 6391 F.... pulseaudio
 /dev/snd/controlC0: esoares 6391 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon May 14 22:11:08 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-09-18 (603 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160720)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Áudio interno - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gdm 2642 F.... pulseaudio
                      esoares 6391 F.... pulseaudio
 /dev/snd/controlC0: gdm 2642 F.... pulseaudio
                      esoares 6391 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Inspiron 5537, Realtek ALC3223, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to bionic on 2017-10-24 (202 days ago)
dmi.bios.date: 08/25/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0YK7DY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd08/25/2016:svnDellInc.:pnInspiron5537:pvrA09:rvnDellInc.:rn0YK7DY:rvrA00:cvnDellInc.:ct8:cvrA09:
dmi.product.family: 00
dmi.product.name: Inspiron 5537
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.