External audio output not recognized, output through internal laptop speakers even when external output connected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
As described in summary
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.4.0-98-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
Date: Sun Nov 12 12:32:30 2017
InstallationDate: Installed on 2016-07-16 (484 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_
Symptom_Type: None of the above
Title: [Inspiron 13-7359, Conexant CX20722, Black Headphone Out, Left] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.0
dmi.board.name: 0TDTV6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 13-7359
dmi.sys.vendor: Dell Inc.