Ubuntu
alsa-driver package

[P95_HR, Realtek ALC1220, Speaker, Internal] No sound at all

Bug #1726106 reported by Dan Buhrman on 2017-10-22

This bug report is a duplicate of: Bug #1721074: [P95_HR, Realtek Generic, Speaker, Internal] No sound at all. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	alsa-driver (Ubuntu)	New	Undecided	Unassigned

Bug Description

No sound at all, internal laptop speakers or headphones plugged in.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dan 2209 F.... pulseaudio
CurrentDesktop: Budgie:GNOME
Date: Sun Oct 22 14:16:56 2017
InstallationDate: Installed on 2017-10-21 (0 days ago)
InstallationMedia: Ubuntu-Budgie 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dan 2209 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [P95_HR, Realtek ALC1220, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.03
dmi.board.asset.tag: Tag 12345
dmi.board.name: P95_HR
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.03:bd07/14/2017:svnNotebook:pnP95_HR:pvrNotApplicable:rvnNotebook:rnP95_HR:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: P95_HR
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

Tags:

Revision history for this message

Dan Buhrman (dan-buhrman) wrote on 2017-10-22:

AlsaInfo.txt Edit (56.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (84.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (126.3 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (112 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (24.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-01-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1721074, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.