[10MVCTO1WW, Realtek ALC294, Black Headphone Out, Front] No sound at all

[Daley Guo]

There is no sound from the front jack.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-35-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/by-path', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Sun Oct 1 17:49:29 2017
InstallationDate: Installed on 2017-06-08 (115 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/by-path', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Symptom_amixerStderr: a m i x e r : M i x e r h w : P C H l o a d e r r o r : I n v a l i d a r g u m e n t
Title: [10MVCTO1WW, Realtek ALC294, Black Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/13/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: M1AKT17A
dmi.board.name: 310B
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN 3259612472445
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrM1AKT17A:bd04/13/2017:svnLENOVO:pn10MVCTO1WW:pvrThinkCentreM910q:rvnLENOVO:rn310B:rvrSDK0J40709WIN3259612472445:cvnLENOVO:ct3:cvrNone:
dmi.product.name: 10MVCTO1WW
dmi.product.version: ThinkCentre M910q
dmi.sys.vendor: LENOVO

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Sebastien Bacher (seb128)]

The issue sounds like it should be fixed with this kernel commit
https://git.kernel.org/pub/scm/linux/kernel/git/next/linux-next.git/commit/sound/pci/hda/patch_realtek.c?id=bde1a7459623a66c2abec4d0a841e4b06cc88d9a