[USB-Audio - Logitech BRIO, recording] fails on suspend/resume

Bug #1713775 reported by Rhett Aultman
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My Logitech BRIO webcam's mic doesn't pass audio after suspend/resume cycles on my desktop. The ALSA interfaces are present and the mic devices appear in pulseaudio and the Ubuntu audio settings applet, but no audio is seen via arecord or the volume meter in the audio settings applet.

It doesn't happen on every suspend/resume and I'm trying to establish the pattern. I think it may be that this happens only on suspend/resume where a handle to the mic was left open. For example, it took 3 suspend/resume cycles to generate this error report, and the one that finally reproed the issue was the one where I left the mic selection panel of the audio settings panel open. I think the open handle to the mic to supply the volume meter may have been what broke it.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-93.116-generic 4.4.79
Uname: Linux 4.4.0-93-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC2D0c: rhett 421 F...m pulseaudio
 /dev/snd/controlC2: rhett 421 F.... pulseaudio
 /dev/snd/controlC0: rhett 421 F.... pulseaudio
 /dev/snd/controlC1: rhett 421 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Aug 29 12:53:04 2017
InstallationDate: Installed on 2016-11-21 (280 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Logitech BRIO - Logitech BRIO
Symptom_Type: Sound works for a while, then breaks
Title: [USB-Audio - Logitech BRIO, recording] fails after a while
UpgradeStatus: Upgraded to xenial on 2017-07-24 (36 days ago)
dmi.bios.date: 09/19/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2202
dmi.board.asset.tag: Default string
dmi.board.name: MAXIMUS VIII HERO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2202:bd09/19/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIHERO:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Rhett Aultman (roadriverrail) wrote :
Revision history for this message
Rhett Aultman (roadriverrail) wrote :

Suspend/resume with no obviously open mic handle still reproed this issue a few hours later. May not be related to suspend/resume with open mic handle as previously stated.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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