PCI/internal sound card not detected

Bug #1712719 reported by FRANCISCO GUAJARDO
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

hi i did the update and i lost the sound i have checked the mute the volume and did a test on the right and left speakers and nothing i also tried the troubleshooting on the help menu and i can't find the driver for the sound

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 4.4.0-92.115~14.04.1-generic 4.4.76
Uname: Linux 4.4.0-92-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.25
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Wed Aug 23 21:47:03 2017
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-chestersmill-trusty-amd64-20150428-4
InstallationDate: Installed on 2016-10-01 (326 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150428-09:25
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/22/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: FCBYT10H.86A.0024.2015.0522.1757
dmi.board.name: STCK1A8LFC
dmi.board.vendor: Intel Corporation
dmi.board.version: H67494-302
dmi.chassis.type: 3
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnIntelCorp.:bvrFCBYT10H.86A.0024.2015.0522.1757:bd05/22/2015:svnIntelCorporation:pnSTCK1A8LFC:pvrH85499-100:rvnIntelCorporation:rnSTCK1A8LFC:rvrH67494-302:cvnIntelCorporation:ct3:cvr1.0:
dmi.product.name: STCK1A8LFC
dmi.product.version: H85499-100
dmi.sys.vendor: Intel Corporation

Revision history for this message
FRANCISCO GUAJARDO (franciscogdo) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.