[Latitude E7450, Realtek ALC3235, Green Headphone Out, Front] No sound at all. Rebooting does not fix & unmuting via alsamixer addresses the issue but audio plays from internal speakers AND headphones

Bug #1708500 reported by Miguel Mendoza
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Rebooting does not fix & unmuting via alsamixer addresses the issue but audio plays from internal speakers AND headphones

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73
Uname: Linux 4.4.0-87-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mmendoza 2636 F.... pulseaudio
 /dev/snd/controlC1: mmendoza 2636 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 3 10:28:03 2017
InstallationDate: Installed on 2015-09-29 (674 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mmendoza 2636 F.... pulseaudio
 /dev/snd/pcmC1D0p: mmendoza 2636 F...m pulseaudio
 /dev/snd/controlC1: mmendoza 2636 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Latitude E7450, Realtek ALC3235, Green Headphone Out, Front] No sound at all
UpgradeStatus: Upgraded to xenial on 2016-10-01 (305 days ago)
dmi.bios.date: 05/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 06HN6G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/13/2015:svnDellInc.:pnLatitudeE7450:pvr01:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Miguel Mendoza (mmendozatrc) wrote :
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