[GE620/GE620DX/FX620DX, Realtek ALC892, Speaker, Internal] Playback problem

[Nima Dolatabadi]

when I play a music my speaker does not work well so that I can hear from one of my speakers. this just happened when I installed ubuntu. I have ubuntu for 6 month. I just endure this problem and now I have decided to report it.
I have tried it with other music players as well but nothing changed.
can you tell me how to fix this problem?

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 4.4.0-81.104~14.04.1-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.24
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nima 20707 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jun 28 15:10:39 2017
InstallationDate: Installed on 2016-12-06 (203 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: Only some of outputs are working
Title: [GE620/GE620DX/FX620DX, Realtek ALC892, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/26/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16G5IMS V1.0F
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16G5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: To be filled by O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16G5IMSV1.0F:bd05/26/2011:svnMicro-StarInternationalCo.,Ltd.:pnGE620/GE620DX/FX620DX:pvrTobefilledbyO.E.M.:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16G5:rvrTobefilledbyO.E.M.:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrTobefilledbyO.E.M.:
dmi.product.name: GE620/GE620DX/FX620DX
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.