PCI/internal sound card not detected

Bug #1676416 reported by Devika Agarwal
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

No headphone jack detected. Even when you plug in a headphone, the system doesnt recognie it.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-67.88-generic 4.4.49
Uname: Linux 4.4.0-67-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Mar 27 13:28:26 2017
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2016-03-29 (362 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: Upgraded to xenial on 2017-03-15 (11 days ago)
dmi.bios.date: 01/26/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.8
dmi.board.name: 0HD5W2
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.8:bd01/26/2016:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0HD5W2:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 7040
dmi.sys.vendor: Dell Inc.

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Devika Agarwal (depag0891) wrote :
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