[Satellite C50-A0330, Intel Haswell HDMI, Digital Out, HDMI] No sound at all

Bug #1673674 reported by mohamedbawa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

hello there, i cant hear the sound from my laptop, i am using ubuntu os. how to bring the sound to my laptop. i have two os win 10 also. but no problem. please help me to resolve this.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
Uname: Linux 4.4.0-66-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cortana 1705 F.... pulseaudio
 /dev/snd/pcmC1D0c: cortana 1705 F...m pulseaudio
 /dev/snd/controlC1: cortana 1705 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Mar 17 10:14:36 2017
InstallationDate: Installed on 2017-03-02 (14 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Built-in Audio - HDA Intel HDMI
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cortana 1705 F.... pulseaudio
 /dev/snd/pcmC1D0c: cortana 1705 F...m pulseaudio
 /dev/snd/controlC1: cortana 1705 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Satellite C50-A0330, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/19/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.40
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: PT10S
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.40:bd08/19/2014:svnTOSHIBA:pnSatelliteC50-A0330:pvrPSCGJF-00500EF3:rvnTOSHIBA:rnPT10S:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite C50-A0330
dmi.product.version: PSCGJF-00500EF3
dmi.sys.vendor: TOSHIBA

Revision history for this message
mohamedbawa (mohamed.bawa89) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
mohamedbawa (mohamed.bawa89) wrote : RE: [Bug 1673674] Re: [Satellite C50-A0330, Intel Haswell HDMI, DigitalOut, HDMI] No sound at all
Download full text (3.3 KiB)

hi MR.SETH ARNOLD, thank you for you response. Now Ubuntu is going fine and sound problem was solved. Now all ok.

Sent from Mail for Windows 10

From: Seth Arnold
Sent: 18 மார்ச் 2017 00:55
To: <email address hidden>
Subject: [Bug 1673674] Re: [Satellite C50-A0330, Intel Haswell HDMI, DigitalOut, HDMI] No sound at all

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug. I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

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You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1673674

Title:
  [Satellite C50-A0330, Intel Haswell HDMI, Digital Out, HDMI] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  hello there, i cant hear the sound from my laptop, i am using ubuntu
  os. how to bring the sound to my laptop. i have two os win 10 also.
  but no problem. please help me to resolve this.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
  Uname: Linux 4.4.0-66-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC0: cortana 1705 F.... pulseaudio
   /dev/snd/pcmC1D0c: cortana 1705 F...m pulseaudio
   /dev/snd/controlC1: cortana 1705 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Mar 17 10:14:36 2017
  InstallationDate: Installed on 2017-03-02 (14 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
  Symptom_Card: Built-in Audio - HDA Intel HDMI
  Symptom_DevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC0: cortana 1705 F.... pulseaudio
   /dev/snd/pcmC1D0c: cortana 1705 F...m pulseaudio
   /dev/snd/controlC1: cortana 1705 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Satellite C50-A0330, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/19/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.40
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: PT10S
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.40:bd08/19/2014:svnTOSHIBA:pnSatelliteC50-A0330:pvrPSCGJF-00500EF3:rvnTOSHIBA:rnPT10S:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: Satellite C50-A0330
  dmi.product.version: PSCGJF-00500EF3
  ...

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