Activity log for bug #1672822

Date Who What changed Old value New value Message
2017-03-14 17:48:53 thijs boumans bug added bug
2017-03-14 17:53:05 thijs boumans description Ubuntu version: Ubuntu 16.10 and a fresh install of 17.04 and even fedora F25-WORK-x86_64-20170228 via live usb Device: acer predator: G9-593-7757 15,6"/i7-7700/32 GB RAM/512 GB SSD/1 TB HDD/GTX1070 expected: sound comes out of both left and right speaker and the subwoofer what happened instead: Sound only comes out of the left speaker or subwoofer. More system information: $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 audio chip (on motherboard): VGA Chip nVidia N17E-G2-A1 GP104-725-A1 note that that is only 1 device, one would expect several here. I attempted to fix this by modifying the /etc/pulse/deamon.conf into the following: # This file is part of PulseAudio. # # PulseAudio is free software; you can redistribute it and/or modify # it under the terms of the GNU Lesser General Public License as published by # the Free Software Foundation; either version 2 of the License, or # (at your option) any later version. # # PulseAudio is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU Lesser General Public License # along with PulseAudio; if not, see <http://www.gnu.org/licenses/>. ## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for ## more information. Default values are commented out. Use either ; or # for ## commenting. ; daemonize = no ; fail = yes ; allow-module-loading = yes ; allow-exit = yes ; use-pid-file = yes ; system-instance = no ; local-server-type = user ; enable-shm = yes ; enable-memfd = yes ; shm-size-bytes = 0 # setting this 0 will use the system-default, usually 64 MiB ; lock-memory = no ; cpu-limit = no ; high-priority = yes ; nice-level = -11 ; realtime-scheduling = yes ; realtime-priority = 5 ; exit-idle-time = 20 ; scache-idle-time = 20 ; dl-search-path = (depends on architecture) ; load-default-script-file = yes ; default-script-file = /etc/pulse/default.pa ; log-target = auto ; log-level = notice ; log-meta = no ; log-time = no ; log-backtrace = 0 ; resample-method = speex-float-1 ; enable-remixing = yes enable-lfe-remixing = yes ; lfe-crossover-freq = 0 flat-volumes = no ; rlimit-fsize = -1 ; rlimit-data = -1 ; rlimit-stack = -1 ; rlimit-core = -1 ; rlimit-as = -1 ; rlimit-rss = -1 ; rlimit-nproc = -1 ; rlimit-nofile = 256 ; rlimit-memlock = -1 ; rlimit-locks = -1 ; rlimit-sigpending = -1 ; rlimit-msgqueue = -1 ; rlimit-nice = 31 ; rlimit-rtprio = 9 ; rlimit-rttime = 200000 ; default-sample-format = s16le ; default-sample-rate = 44100 ; alternate-sample-rate = 48000 default-sample-channels = 3 default-channel-map = front-left,front-right,lfe ; default-fragments = 4 ; default-fragment-size-msec = 25 ; enable-deferred-volume = yes deferred-volume-safety-margin-usec = 1 ; deferred-volume-extra-delay-usec = 0 but this did not work. I also tried various other permutations to see if changing the order of front-left,front-right,lfe would work but it did not. I also tried to see if it would work in fedora but the same problem occurred there. When on ubuntu 16.10 at first only the subwoofer seemed to be working and altering the file only the left speaker was working. On ubuntu 17.04 only the left speaker was working regardless of how I altered the above file. Looking around online there seem to be a lot of problems with acer predator laptops and sound on ubuntu. Ubuntu version: Ubuntu 16.10 and a fresh install of 17.04 and even fedora F25-WORK-x86_64-20170228 via live usb Device: acer predator: G9-593-7757 15,6"/i7-7700/32 GB RAM/512 GB SSD/1 TB HDD/GTX1070 expected: sound comes out of both left and right speaker and the subwoofer what happened instead: Sound only comes out of the left speaker or subwoofer. More system information: $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]   Subdevices: 1/1   Subdevice #0: subdevice #0 audio chip (on motherboard): VGA Chip nVidia N17E-G2-A1 GP104-725-A1 note that that is only 1 device, one would expect several here. I attempted to fix this by modifying the /etc/pulse/deamon.conf into the following: # This file is part of PulseAudio. # # PulseAudio is free software; you can redistribute it and/or modify # it under the terms of the GNU Lesser General Public License as published by # the Free Software Foundation; either version 2 of the License, or # (at your option) any later version. # # PulseAudio is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU Lesser General Public License # along with PulseAudio; if not, see <http://www.gnu.org/licenses/>. ## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for ## more information. Default values are commented out. Use either ; or # for ## commenting. ; daemonize = no ; fail = yes ; allow-module-loading = yes ; allow-exit = yes ; use-pid-file = yes ; system-instance = no ; local-server-type = user ; enable-shm = yes ; enable-memfd = yes ; shm-size-bytes = 0 # setting this 0 will use the system-default, usually 64 MiB ; lock-memory = no ; cpu-limit = no ; high-priority = yes ; nice-level = -11 ; realtime-scheduling = yes ; realtime-priority = 5 ; exit-idle-time = 20 ; scache-idle-time = 20 ; dl-search-path = (depends on architecture) ; load-default-script-file = yes ; default-script-file = /etc/pulse/default.pa ; log-target = auto ; log-level = notice ; log-meta = no ; log-time = no ; log-backtrace = 0 ; resample-method = speex-float-1 ; enable-remixing = yes  enable-lfe-remixing = yes ; lfe-crossover-freq = 0 flat-volumes = no ; rlimit-fsize = -1 ; rlimit-data = -1 ; rlimit-stack = -1 ; rlimit-core = -1 ; rlimit-as = -1 ; rlimit-rss = -1 ; rlimit-nproc = -1 ; rlimit-nofile = 256 ; rlimit-memlock = -1 ; rlimit-locks = -1 ; rlimit-sigpending = -1 ; rlimit-msgqueue = -1 ; rlimit-nice = 31 ; rlimit-rtprio = 9 ; rlimit-rttime = 200000 ; default-sample-format = s16le ; default-sample-rate = 44100 ; alternate-sample-rate = 48000 default-sample-channels = 3 default-channel-map = front-left,front-right,lfe ; default-fragments = 4 ; default-fragment-size-msec = 25 ; enable-deferred-volume = yes deferred-volume-safety-margin-usec = 1 ; deferred-volume-extra-delay-usec = 0 but this did not work. I also tried various other permutations to see if changing the order of front-left,front-right,lfe would work but it did not. I also tried to see if it would work in fedora but the same problem occurred there. When on ubuntu 16.10 at first only the subwoofer seemed to be working and altering the file only the left speaker was working. On ubuntu 17.04 only the left speaker was working regardless of how I altered the above file. Note that the speakers work perfectly fine on windows 10. Looking around online there seem to be a lot of problems with acer predator laptops and sound on ubuntu.
2017-03-15 15:20:47 Launchpad Janitor pulseaudio (Ubuntu): status New Confirmed
2017-03-15 16:12:35 Dahna bug added subscriber Dahna
2017-03-15 16:39:15 thijs boumans information type Public Public Security
2017-03-15 16:39:18 thijs boumans information type Public Security Public
2017-03-16 12:41:21 thijs boumans bug task added alsa-driver (Ubuntu)
2017-03-16 12:54:43 thijs boumans alsa-driver (Ubuntu): status New Confirmed
2017-05-16 07:39:26 Daniel van Vugt tags acer acer balance subwoofer yakkety zesty
2017-09-23 09:43:17 Jakob bug added subscriber Jakob
2017-11-16 15:45:46 1jzMoe bug added subscriber 1jzMoe
2018-01-15 06:33:24 Mauro Villegas bug added subscriber Mauro Villegas
2018-02-13 09:47:07 Daniel van Vugt pulseaudio (Ubuntu): status Confirmed Incomplete
2018-02-13 09:47:12 Daniel van Vugt alsa-driver (Ubuntu): status Confirmed Incomplete
2018-02-20 05:55:14 Daniel van Vugt pulseaudio (Ubuntu): status Incomplete Invalid
2018-02-20 05:55:18 Daniel van Vugt alsa-driver (Ubuntu): status Incomplete Invalid
2018-07-10 01:40:18 Daniel van Vugt tags acer balance subwoofer yakkety zesty acer balance bionic subwoofer yakkety zesty
2018-07-10 01:40:23 Daniel van Vugt alsa-driver (Ubuntu): status Invalid Confirmed
2018-07-10 01:40:26 Daniel van Vugt pulseaudio (Ubuntu): status Invalid Confirmed
2018-12-17 07:33:48 Daniel van Vugt tags acer balance bionic subwoofer yakkety zesty acer balance bionic subwoofer
2019-11-04 19:59:48 Sergei Shutov bug task added pulseaudio
2019-11-04 19:59:57 Sergei Shutov bug task deleted pulseaudio
2019-12-04 08:31:02 Daniel van Vugt affects pulseaudio (Ubuntu) linux (Ubuntu)