[HP Notebook, Realtek ALC3227, Speaker, Internal] Sound occasionally skips, sort of like a scratched CD

Bug #1636578 reported by Jack
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When playing a youtube video, I occasionally get these skips in the audio, and sometimes they are quite severe, meaning I have to go back and play the section again in order to hear it properly.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jack 1723 F.... pulseaudio
 /dev/snd/controlC0: jack 1723 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 25 18:12:21 2016
InstallationDate: Installed on 2016-10-24 (1 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic successful
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [HP Notebook, Realtek ALC3227, Speaker, Internal] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/19/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.09
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 81F5
dmi.board.vendor: HP
dmi.board.version: 66.25
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.09:bd05/19/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81F5:rvr66.25:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Jack (jackp101) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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