[Torino Z200, Realtek ALC269VB, Speaker, Internal] No sound at all

Bug #1630199 reported by Mick Collingwood
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

No sound via speaker, sound is obtainable by using alsamixer and increasing the volume of the 'headset' the control labelled 'speaker' does not have any apparent effect.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
Uname: Linux 4.4.0-38-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mick 1728 F.... pulseaudio
CurrentDesktop: MATE
Date: Tue Oct 4 11:21:27 2016
InstallationDate: Installed on 2016-09-29 (4 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mick 1728 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Torino Z200, Realtek ALC269VB, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.01
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 079114
dmi.board.vendor: DSG Retail Ltd
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: DSG Retail Ltd
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.01:bd02/08/2014:svnAdvent:pnTorinoZ200:pvr1.01:rvnDSGRetailLtd:rn079114:rvrTobefilledbyO.E.M.:cvnDSGRetailLtd:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Torino Z200
dmi.product.version: 1.01
dmi.sys.vendor: Advent

Revision history for this message
Mick Collingwood (7-mick) wrote :
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