[A14CR, Realtek ALC269VB, Speaker, Internal] No sound at all

[Ulisses Marçal de Lima]

no sound
after digit alsamixer in terminal and up manually

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: prod 3241 F...m pulseaudio
 /dev/snd/controlC0: prod 3241 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 11 08:12:58 2016
InstallationDate: Installed on 2016-08-10 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Áudio interno - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: prod 3241 F...m pulseaudio
 /dev/snd/controlC0: prod 3241 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [A14CR, Realtek ALC269VB, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/05/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.03
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.vendor: A14CR
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: A14CR
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03:bd10/05/2012:svnA14CR:pnA14CR:pvrTobefilledbyO.E.M.:rvnA14CR:rn:rvrTobefilledbyO.E.M.:cvnA14CR:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: A14CR
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: A14CR