[OptiPlex 990, Realtek ALC269VB, Speaker, Internal] No sound at all

[jamel]

no sound at all

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: edubuntu 3259 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Aug 4 01:28:28 2016
InstallationDate: Installed on 2016-03-22 (134 days ago)
InstallationMedia: Edubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: edubuntu 3259 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [OptiPlex 990, Realtek ALC269VB, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to xenial on 2016-07-30 (4 days ago)
dmi.bios.date: 04/11/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 06D7TR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd04/11/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA00:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.