PCI/internal sound card not detected

Bug #1603699 reported by alejandra carvajal ochoa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

doesn't recognize sound card Intel Corporation Device 9d23 (rev21). After a rebooting doesn't work sound and wireless

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-65.73~14.04.1-generic 3.19.8-ckt22
Uname: Linux 3.19.0-65-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Sat Jul 16 17:57:23 2016
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2015-12-24 (205 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_CL:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_CL.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/20/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 0TNRDT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd11/20/2015:svnDellInc.:pnInspiron5459:pvr:rvnDellInc.:rn0TNRDT:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5459
dmi.sys.vendor: Dell Inc.

Revision history for this message
alejandra carvajal ochoa (acomoon) wrote :
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