Dell XPS 15 9530, Intel Haswell HDMI, Digital Out, HDMI No sound at all

Bug #1598561 reported by Christian Juner
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

* No stereo sound over HDMI.

* Laptop sound (speakers, internal mic, headsets) work.

* If I select "Digital Surround 5.1 (HDMI) output" or 7.1 in the sound settings I get crackling audio on the left and the right channels, but no sound on other channels.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-30.49-generic 4.4.13
Uname: Linux 4.4.0-30-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: firstadmin 2728 F.... pulseaudio
 /dev/snd/controlC0: firstadmin 2728 F.... pulseaudio
                      firstadmin 9380 F.... alsamixer
CurrentDesktop: Unity
Date: Sun Jul 3 12:43:12 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-04-08 (451 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Built-in Audio - HDA Intel HDMI
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: firstadmin 2728 F.... pulseaudio
 /dev/snd/controlC0: firstadmin 2728 F.... pulseaudio
                      firstadmin 9380 F.... alsamixer
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [XPS 15 9530, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: Upgraded to xenial on 2016-04-08 (85 days ago)
dmi.bios.date: 07/16/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnXPS159530:pvrA06:rvnDellInc.:rnXPS159530:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-07-03T12:28:08.570652

Revision history for this message
Christian Juner (christian-juner) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.