[HP EliteDesk 800 G1 DM, Realtek ALC221, Black Mic, Front] Duplex mac/headphone port does not produce sound.

[Thom]

The duplex mic/headphone port does not produce any sound.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-59.66~14.04.1-generic 3.19.8-ckt19
Uname: Linux 3.19.0-59-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tuomov 6588 F.... pulseaudio
 /dev/snd/pcmC1D0p: tuomov 6588 F...m pulseaudio
 /dev/snd/controlC1: tuomov 6588 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 30 11:50:45 2016
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tuomov 6588 F.... pulseaudio
 /dev/snd/pcmC1D0p: tuomov 6588 F...m pulseaudio
 /dev/snd/controlC1: tuomov 6588 F.... pulseaudio
Symptom_Jack: Black Mic, Front
Symptom_Type: No sound at all
Title: [HP EliteDesk 800 G1 DM, Realtek ALC221, Black Mic, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L04 v02.22
dmi.board.asset.tag: 1019155
dmi.board.name: 1825
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 1019155
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL04v02.22:bd07/16/2015:svnHewlett-Packard:pnHPEliteDesk800G1DM:pvr:rvnHewlett-Packard:rn1825:rvr:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: HP EliteDesk 800 G1 DM
dmi.sys.vendor: Hewlett-Packard
modified.conffile..etc.modprobe.d.alsa.base.conf: [modified]
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-06-28T14:28:35.250807

[Carlos Renê (slipttees)]

The Ubuntu 16.04.7 combo jack no sound and detect mic in pavucontrol but doesnt work!

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Carlos Renê (slipttees)]

I had try too in ubuntu 20.04.1 and doesn't work

[Carlos Renê (slipttees)]

I had try too in ubuntu 20.10 and doesn`t work

[Carlos Renê (slipttees)]

Check HP hardware manual says

"When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Audio Manager icon in the Windows taskbar."

So, i think this jack is not combinated.

[Carlos Renê (slipttees)]

All HP G1 Series won't have front combo jack!

http://h10032.www1.hp.com/ctg/Manual/c03803181

http://h10032.www1.hp.com/ctg/Manual/c04570601