[X551CA, Realtek ALC270, Black Headphone Out, Left] No sound at all

Bug #1582357 reported by RAMANATHAN N.K.
18
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

This problem keeps recurring. Not sure if I installed some update in between. The headphones output goes out.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-71.92~14.04.1-generic 3.16.7-ckt27
Uname: Linux 3.16.0-71-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: ramanathan 1582 F...m pulseaudio
 /dev/snd/controlC0: ramanathan 1582 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon May 16 13:20:17 2016
InstallationDate: Installed on 2015-03-19 (423 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: ramanathan 1582 F...m pulseaudio
 /dev/snd/controlC0: ramanathan 1582 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [X551CA, Realtek ALC270, Black Headphone Out, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551CA.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551CA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551CA.207:bd10/23/2013:svnASUSTeKCOMPUTERINC.:pnX551CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X551CA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-01-26T22:21:13.321665

Revision history for this message
RAMANATHAN N.K. (ramanathnk) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.