PCI/internal sound card not detected E7470

Bug #1577654 reported by laurent
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Sound card not detected with Dell E7470. Tried all different tips found on ubuntu doc and various forums without any success.

Regards

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.4.6-040406-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: XFCE
Date: Tue May 3 15:14:14 2016
InstallationDate: Installed on 2016-04-14 (18 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0VNKRJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd02/14/2016:svnDellInc.:pnLatitudeE7470:pvr:rvnDellInc.:rn0VNKRJ:rvrA02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7470
dmi.sys.vendor: Dell Inc.

Revision history for this message
laurent (besnard-laurent) wrote :
Revision history for this message
Simon Kamronn (simonkamronn) wrote :

I can confirm this on Ubuntu 16.04

Revision history for this message
ComBin (combin) wrote :

On Kubuntu 16.04 works fine. But i use updated kernel:
Linux WS0063 4.6.0-040600-generic #201605151930 SMP Sun May 15 23:32:59 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Bruno Bossola (bbossola) wrote :

Same happens with Kernel 4.4.0-38 and 4.4.0-42

tags: added: xenial
removed: wily
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