A4Tech RH-200 Wireless HD Headset doesn't work

Bug #1570021 reported by Amun Hateb
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
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Bug Description

I am having issues with using my RH-200 Wireless HD Headset on Ubuntu 14.04 LTS. Device is working properly (checked on Windows 8.1). When I am pluging in usb receiver for headset system is not capable of running it. I've checked dmesg output. It says that headset is recognized but when I am running lsusb to see it in the device list the lsusb hangs and stop responding.

"dmesg" output:

[ 36.153127] usb 1-6: new full-speed USB device number 2 using xhci_hcd
[ 36.593300] usb 1-6: device descriptor read/64, error -71
[ 36.830000] usb 1-6: New USB device found, idVendor=223d, idProduct=8800
[ 36.830005] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 36.830007] usb 1-6: Product: A4tech Wireless Headset RH-10
[ 36.830009] usb 1-6: Manufacturer: AlfaPlus Semiconductor
[ 36.830193] usb 1-6: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 36.866960] hidraw: raw HID events driver (C) Jiri Kosina
[ 38.067005] usb 1-6: USB disconnect, device number 2
[ 43.067328] usb 1-6: 5:1: cannot get min/max values for control 2 (id 5)
[ 43.067676] usbcore: registered new interface driver snd-usb-audio
[ 43.067724] usbcore: registered new interface driver usbhid
[ 43.067729] usbhid: USB HID core driver
[ 43.071694] systemd-udevd[2125]: Failed to apply ACL on /dev/snd/pcmC2D0c: No such file or directory
[ 43.071704] systemd-udevd[2125]: Failed to apply ACL on /dev/snd/pcmC2D0c: No such file or directory
[ 43.072699] systemd-udevd[2124]: Failed to apply ACL on /dev/snd/pcmC2D0p: No such file or directory
[ 43.072706] systemd-udevd[2124]: Failed to apply ACL on /dev/snd/pcmC2D0p: No such file or directory
[ 43.073112] systemd-udevd[2122]: Failed to apply ACL on /dev/snd/controlC2: No such file or directory
[ 43.073117] systemd-udevd[2122]: Failed to apply ACL on /dev/snd/controlC2: No such file or directory
[ 43.311353] usb 1-6: new full-speed USB device number 3 using xhci_hcd
[ 43.444143] usb 1-6: New USB device found, idVendor=223d, idProduct=8800
[ 43.444148] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 43.444151] usb 1-6: Product: A4tech Wireless Headset RH-10
[ 43.444152] usb 1-6: Manufacturer: AlfaPlus Semiconductor
[ 43.444313] usb 1-6: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 48.420335] audit_printk_skb: 132 callbacks suppressed

lsusb just hangs.

"lsmod |grep snd_usb" output:
snd_usb_audio 176128 2
snd_usbmidi_lib 36864 1 snd_usb_audio
snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec
snd_pcm 102400 5 snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_rawmidi 32768 2 snd_usbmidi_lib,snd_seq_midi
snd 81920 27 snd_hda_codec_realtek,snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-35.40~14.04.1-generic 4.2.8-ckt5
Uname: Linux 4.2.0-35-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sergei 1535 F.... pulseaudio
 /dev/snd/controlC1: sergei 1535 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 13 19:55:04 2016
InstallationDate: Installed on 2016-03-17 (27 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.42
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2282
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.35
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.42:bd03/18/2015:svnHewlett-Packard:pnHPPavilion17NotebookPC:pvr0975110000405F10000610180:rvnHewlett-Packard:rn2282:rvr77.35:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 17 Notebook PC
dmi.product.version: 0975110000405F10000610180
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Amun Hateb (amunhateb) wrote :
Revision history for this message
Amun Hateb (amunhateb) wrote :

After 5-7 minutes headset started to work. But still doesn't show device in the lsusb output.

Revision history for this message
Amun Hateb (amunhateb) wrote :
Download full text (4.1 KiB)

[ 675.378499] cfg80211: Regulatory domain changed to country: GB
[ 675.378504] cfg80211: DFS Master region: unset
[ 675.378505] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
[ 675.378508] cfg80211: (2402000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
[ 675.378511] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
[ 675.378513] cfg80211: (5250000 KHz - 5330000 KHz @ 40000 KHz), (N/A, 2000 mBm), (0 s)
[ 675.378515] cfg80211: (5490000 KHz - 5710000 KHz @ 40000 KHz), (N/A, 2700 mBm), (0 s)
[ 675.378517] cfg80211: (57240000 KHz - 65880000 KHz @ 2160000 KHz), (N/A, 4000 mBm), (N/A)
[ 900.907757] mce: [Hardware Error]: Machine check events logged
[ 1636.039610] ------------[ cut here ]------------
[ 1636.039647] WARNING: CPU: 0 PID: 0 at /build/linux-lts-wily-H6pWeh/linux-lts-wily-4.2.0/drivers/gpu/drm/i915/intel_display.c:11104 intel_check_page_flip+0x100/0x110 [i915]()
[ 1636.039649] Kicking stuck page flip: queued at 97136, now 97142
[ 1636.039650] Modules linked in: usbhid snd_usb_audio hid snd_usbmidi_lib cmac rfcomm bnep binfmt_misc nls_iso8859_1 xfs libcrc32c intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core v4l2_common videodev media crct10dif_pclmul crc32_pclmul btusb aesni_intel aes_x86_64 btrtl lrw btbcm btintel gf128mul glue_helper bluetooth hp_wmi wl(POE) ablk_helper sparse_keymap cryptd input_leds snd_hda_codec_hdmi i915 nouveau snd_hda_codec_realtek snd_hda_codec_generic snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi joydev snd_seq mxm_wmi snd_seq_device snd_timer ttm drm_kms_helper serio_raw snd video drm cfg80211 hp_accel i2c_algo_bit lis3lv02d input_polldev soundcore mei_me lpc_ich mei wmi hp_wireless shpchp intel_smartconnect mac_hid parport_pc ppdev lp parport btrfs xor raid6_pq psmouse ahci r8169 libahci mii
[ 1636.039740] CPU: 0 PID: 0 Comm: swapper/0 Tainted: P W OE 4.2.0-35-generic #40~14.04.1-Ubuntu
[ 1636.039741] Hardware name: Hewlett-Packard HP Pavilion 17 Notebook PC /2282, BIOS F.42 03/18/2015
[ 1636.039743] 0000000000000000 ffff88025f203d18 ffffffff817bcbf8 ffff88025f203d68
[ 1636.039747] ffffffffc06a3ca8 ffff88025f203d58 ffffffff81079b5a ffff88003f58f1a8
[ 1636.039750] ffff88003f58f000 ffff88025453d000 ffff88003f58f1a8 0000000000000000
[ 1636.039753] Call Trace:
[ 1636.039754] <IRQ> [<ffffffff817bcbf8>] dump_stack+0x63/0x81
[ 1636.039766] [<ffffffff81079b5a>] warn_slowpath_common+0x8a/0xc0
[ 1636.039768] [<ffffffff81079bd6>] warn_slowpath_fmt+0x46/0x50
[ 1636.039790] [<ffffffffc06497d0>] intel_check_page_flip+0x100/0x110 [i915]
[ 1636.039820] [<ffffffffc06118cb>] ironlake_irq_handler+0x2cb/0xbc0 [i915]
[ 1636.039824] [<ffffffff810da730>] ? __note_gp_changes+0x20/0x90
[ 1636.039827] [<ffffffff810d1084>] handle_irq_event_percpu+0x44/0x1d0
[ 1636.039830] [<ffffffff810d1259>] handle_irq_event+0x49/0x70
[ 1636.039832] [<ffffffff810d43bd>] handle_edge_irq+0x9d/0x150
[ 1636.039835] [<ffffffff81018285>] handle_irq+0x25/0x40
[ 1636.039840] [<ffffffff817c6cb1>] do_IRQ...

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