[System Product Name, Realtek ALC1150, Green Headphone Out, Front] No sound at all

[Naimul Haider]

Audio in the front panel headphone jack(green) is muted. When jack is inserted it is recognized as headphone but there is no sound at all. Tried many different solutions but nothing works. Badly Stuck!

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
Uname: Linux 4.2.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rafif 1649 F.... pulseaudio
 /dev/snd/controlC0: rafif 1649 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Mar 8 20:10:01 2016
InstallationDate: Installed on 2016-03-04 (4 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rafif 1649 F.... pulseaudio
 /dev/snd/controlC0: rafif 1649 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC1150, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0508
dmi.board.asset.tag: Default string
dmi.board.name: MAXIMUS VIII RANGER
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0508:bd08/10/2015:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnMAXIMUSVIIIRANGER:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Raymond (superquad-vortex2)]

[ 3.212954] NVRM: corruption and stability problems, and is not supported. [ 3.307199] snd_hda_codec_hdmi hdaudioC1D0: HDMI: invalid ELD data byte 4

Your HDMI are plugged too

control.7 { iface CARD name 'HDMI/DP,pcm=7 Jack' value true comment { access read type BOOLEAN count 1 } } control.8 { iface MIXER name 'IEC958 Playback Con Mask' index 1 value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000' comment { access read type IEC958 count 1 } } control.9 { iface MIXER name 'IEC958 Playback Pro Mask' index 1 value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000' comment { access read type IEC958 count 1 } } control.10 { iface MIXER name 'IEC958 Playback Default' index 1 value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000' comment { access 'read write' type IEC958 count 1 } } control.11 { iface MIXER name 'IEC958 Playback Switch' index 1 value true comment { access 'read write' type BOOLEAN count 1 } }

control.12 { iface PCM device 7 name ELD value '100008006d10000100020000000000000469e52256583232390a202020202020200907070000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000' comment { access 'read volatile' type BYTES count 95 } }

[Naimul Haider (naimulhaider)]

My monitor has headphone ports but no jack is connected to it. Will disabling the HDMI audio controller solve this problem? If so, how do I disable it?

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.