[20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background noise

[bloudman]

I've a big problem of noise in my headphone (we can hear it particulary when there's no sound in it and it makes a "ploc" when I plug my headphone) .
This problem does not appear on Windows and from my search it wasn't present on Ubuntu 14.04.

Thanks you if you can help me with this !

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adrien 1828 F.... pulseaudio
 /dev/snd/controlC1: adrien 1828 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Feb 6 23:16:49 2016
InstallationDate: Installed on 2016-02-01 (5 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/19/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET44WW (1.21 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A8003UFR
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET44WW(1.21):bd03/19/2015:svnLENOVO:pn20A8003UFR:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8003UFR:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A8003UFR
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 15.10 (wily) reached end-of-life on July 28, 2016.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.