Activity log for bug #1523100

Date Who What changed Old value New value Message
2015-12-05 13:47:23 Dennis Marttinen bug added bug
2015-12-05 13:51:41 Dennis Marttinen tags wily apport-collected wily xenial
2015-12-05 13:51:43 Dennis Marttinen description I've just installed Ubuntu 16.04 alongside Windows 10 on a 64bit Acer Aspire VN7-792G and noticed, that the internal microphone doesn't work. The computer has been released a couple of months ago and it's Intel Skylake -based with a Sunrise Point -based motherboard. INFO: The problem exists in Ubuntu 15.10 too, only microphone jack detected. Currently using Ubuntu 16.04 for proper hardware support. Alsa reports the audio device to be: Card: HDA Intel PCH Chip: Intel Skylake HDMI The speakers are working fine, but both alsamixer and pavucontrol (Pulseaudio Volume Control) raport the unplugged external microphone connector as the only sound input. I have tried many of the alsa model configurations (options snd-hda-intel model=something) without success, alsa finds only the microphone jack, which works fine when I plug an external microphone in it. Here's some info: lspci | grep -I audio: 00:1f.3 Multimedia audio controller: Intel Corporation Sunrise Point-H HD Audio (rev 31) cat /proc/asound/cards: 0 [PCH ]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x84320000 irq 128 And a clip from dmesg | grep snd: [ 3.019164] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 3.047505] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC255: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [ 3.047508] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 3.047510] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 3.047511] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0 [ 3.047512] snd_hda_codec_realtek hdaudioC0D0: dig-out=0x1e/0x0 [ 3.047512] snd_hda_codec_realtek hdaudioC0D0: inputs: [ 3.047514] snd_hda_codec_realtek hdaudioC0D0: Mic=0x1a One problem is that I can't find any model options (options snd-hda-intel model=something) or other parameters for the card's model (ALC255), I suppose this issue is relatively new. /Dennis I've just installed Ubuntu 16.04 alongside Windows 10 on a 64bit Acer Aspire VN7-792G and noticed, that the internal microphone doesn't work. The computer has been released a couple of months ago and it's Intel Skylake -based with a Sunrise Point -based motherboard. INFO: The problem exists in Ubuntu 15.10 too, only microphone jack detected. Currently using Ubuntu 16.04 for proper hardware support. Alsa reports the audio device to be: Card: HDA Intel PCH Chip: Intel Skylake HDMI The speakers are working fine, but both alsamixer and pavucontrol (Pulseaudio Volume Control) raport the unplugged external microphone connector as the only sound input. I have tried many of the alsa model configurations (options snd-hda-intel model=something) without success, alsa finds only the microphone jack, which works fine when I plug an external microphone in it. Here's some info: lspci | grep -I audio: 00:1f.3 Multimedia audio controller: Intel Corporation Sunrise Point-H HD Audio (rev 31) cat /proc/asound/cards: 0 [PCH ]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x84320000 irq 128 And a clip from dmesg | grep snd: [ 3.019164] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 3.047505] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC255: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [ 3.047508] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 3.047510] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 3.047511] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0 [ 3.047512] snd_hda_codec_realtek hdaudioC0D0: dig-out=0x1e/0x0 [ 3.047512] snd_hda_codec_realtek hdaudioC0D0: inputs: [ 3.047514] snd_hda_codec_realtek hdaudioC0D0: Mic=0x1a One problem is that I can't find any model options (options snd-hda-intel model=something) or other parameters for the card's model (ALC255), I suppose this issue is relatively new. /Dennis --- ApportVersion: 2.19.2-0ubuntu6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dennis 1180 F.... pulseaudio CurrentDesktop: GNOME DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2015-11-11 (23 days ago) InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110) Package: alsa-driver (not installed) ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Tags: xenial Uname: Linux 4.2.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire VN7-792G dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire VN7-792G dmi.product.version: V1.02 dmi.sys.vendor: Acer
2015-12-05 13:51:43 Dennis Marttinen attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1523100/+attachment/4530128/+files/AlsaInfo.txt
2015-12-05 13:51:45 Dennis Marttinen attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1523100/+attachment/4530129/+files/CurrentDmesg.txt
2015-12-05 13:51:46 Dennis Marttinen attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1523100/+attachment/4530130/+files/JournalErrors.txt
2015-12-05 13:51:48 Dennis Marttinen attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1523100/+attachment/4530131/+files/ProcEnviron.txt
2015-12-05 13:51:49 Dennis Marttinen attachment added PulseList.txt https://bugs.launchpad.net/bugs/1523100/+attachment/4530132/+files/PulseList.txt
2015-12-05 13:56:50 Dennis Marttinen alsa-driver (Ubuntu): status New Confirmed
2015-12-11 13:10:42 Alberto Salvia Novella alsa-driver (Ubuntu): importance Undecided Medium
2015-12-22 14:03:42 Db-d bug added subscriber Db-d
2015-12-23 15:06:21 Raymond bug watch added http://bugzilla.kernel.org/show_bug.cgi?id=83851
2016-01-25 15:26:35 Piotr Misiak bug added subscriber Piotr Misiak
2016-02-08 16:20:58 Raymond summary Alsa not detecting internal microphone [ALC255] Alsa not detecting internal microphone [ALC255]Acer Aspire VN7-792G
2016-02-08 16:46:47 Dennis Marttinen summary Alsa not detecting internal microphone [ALC255]Acer Aspire VN7-792G Alsa not detecting internal microphone [ALC255]
2016-02-08 16:47:09 Dennis Marttinen summary Alsa not detecting internal microphone [ALC255] Alsa not detecting internal microphone [ALC255] (Realtek)
2016-05-08 09:30:28 Luka Denies bug added subscriber Luka Denies
2016-05-20 13:49:53 tobson bug added subscriber tobson
2016-05-30 22:15:57 Raman bug watch added mailto:r.mialik@gmail.com
2016-05-30 22:15:57 Raman bug task added alsa-driver
2016-05-30 22:16:26 Raman bug task deleted alsa-driver
2016-05-30 22:18:21 Raman bug watch removed mailto:r.mialik@gmail.com
2016-05-30 22:22:20 Raman bug added subscriber Raman
2016-06-10 15:09:06 mr.Amidyshka bug added subscriber mr.Amidyshka
2016-08-01 00:37:37 Francesca bug added subscriber Francesca
2016-08-09 09:08:08 DarKy bug added subscriber DarKy
2016-08-12 09:30:45 bastianh bug added subscriber bastianh
2016-08-22 09:07:50 Nikolai Ivanov bug added subscriber Nikolai Ivanov
2016-09-02 23:38:46 JackyOhh bug added subscriber JackyOhh
2016-09-20 21:08:39 ntvf bug added subscriber ntvf
2016-09-28 02:46:01 Jonathan Bruck bug added subscriber Jonathan Bruck
2016-10-15 12:04:02 Sindri bug added subscriber Sindri
2016-11-10 12:25:17 Андрей Кривовяз bug added subscriber Андрей Кривовяз
2016-11-12 14:55:38 saiya bug added subscriber saiya
2016-11-29 07:53:47 Koen Rousseau bug added subscriber Koen Rousseau
2016-12-29 14:31:45 Kai bug added subscriber Kai
2017-05-08 06:22:45 Robert bug added subscriber Robert
2017-05-31 14:41:03 Nikolai Ivanov bug added subscriber Nikolai Ivanov
2017-09-19 15:26:54 ntvf bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=196997
2018-01-11 06:51:56 Koen Rousseau removed subscriber Koen Rousseau
2018-09-20 16:44:26 dharman bug added subscriber dharman
2019-08-02 13:44:40 Kreaninw bug added subscriber Kreaninw
2019-08-03 00:47:03 Sindri removed subscriber Sindri
2019-08-07 11:47:05 Sturla Hansen bug added subscriber Sturla Hansen
2019-08-07 13:06:54 Kreaninw attachment added alsa-info.txt.jkhDO3jo0p https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1523100/+attachment/5281410/+files/alsa-info.txt.jkhDO3jo0p
2019-08-07 14:09:25 Hui Wang attachment added oem-audio-hda-daily-dkms_0.1_all.deb https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1523100/+attachment/5281430/+files/oem-audio-hda-daily-dkms_0.1_all.deb
2019-08-08 03:51:29 Kreaninw attachment added alsa-info.txt.yFFhMAx6Sl https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1523100/+attachment/5281527/+files/alsa-info.txt.yFFhMAx6Sl
2019-08-08 20:41:40 christmas bug added subscriber christmas
2019-08-09 09:59:41 Daniel van Vugt tags apport-collected wily xenial apport-collected xenial
2019-08-09 13:56:38 Kreaninw attachment added alsa-info.txt.69pNmVM83Q https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1523100/+attachment/5281774/+files/alsa-info.txt.69pNmVM83Q
2019-08-11 04:21:51 Kreaninw attachment added Screenshot from 2019-08-11 11-13-39.png https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1523100/+attachment/5281953/+files/Screenshot%20from%202019-08-11%2011-13-39.png
2019-08-14 03:50:10 Kreaninw attachment added Screenshot from 2019-08-14 10-48-02.png https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1523100/+attachment/5282466/+files/Screenshot%20from%202019-08-14%2010-48-02.png
2020-03-31 06:23:56 kioftes bug added subscriber kioftes
2020-03-31 13:39:32 Arthur L. bug added subscriber Arthur Lecert
2020-04-04 13:07:26 tobson removed subscriber tobson
2020-04-22 16:17:26 Dominik bug watch added https://github.com/thesofproject/linux/issues/1877
2020-07-04 07:34:02 LEE YUBI bug added subscriber LEE YUBI
2020-08-10 12:24:26 Jonathan Bruck removed subscriber Jonathan Bruck
2020-08-10 12:24:30 Jonathan Bruck bug added subscriber Jonathan Bruck
2020-10-09 23:07:39 Phil Neff bug added subscriber Phil Neff
2020-10-28 01:20:29 Kreaninw bug watch added https://github.com/thesofproject/sof/issues/1899
2020-10-28 01:20:29 Kreaninw bug watch added https://github.com/thesofproject/sof/issues/2256
2020-10-28 01:20:29 Kreaninw bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=201251
2020-10-28 01:20:29 Kreaninw attachment added dmesg on Acer Swift SF514-52T running Ubuntu 20.10 https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1523100/+attachment/5428164/+files/dmesg_messages
2020-11-01 21:16:22 DDD bug added subscriber jrda
2020-11-21 23:19:29 ddec bug added subscriber ddec
2021-11-03 14:43:40 Kreaninw bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=214923
2021-11-03 15:19:52 Arthur L. removed subscriber Arthur L.