| 2015-07-02 06:23:01 |
Christoffer Holmstedt |
bug |
|
|
added bug |
| 2015-07-17 09:19:22 |
Raymond |
alsa-driver (Ubuntu): status |
New |
Incomplete |
|
| 2015-07-29 08:44:21 |
Christoffer Holmstedt |
alsa-driver (Ubuntu): status |
Incomplete |
New |
|
| 2015-07-30 07:22:01 |
Christoffer Holmstedt |
summary |
[HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Headphone out on docking station doesn't work |
[HP EliteBook 840 G2, Realtek ALC3228, HP UltraSlim Dock 2013] Line in/Line out on docking station doesn't work |
|
| 2015-07-30 07:24:17 |
Christoffer Holmstedt |
description |
When I plug in external speakers to "headphone out" on the laptop the internal speakers are turned off but when I plug the speakers into the docking station (HP UltraSlim Dock 2013 EURO, D9Y32AA) music keeps playing in the internal speakers.
### Expected behaviour
Plugging in external speakers to docking station should turn off sound from laptop internal speakers.
### Current behaviour
Sound keeps playing in internal speakers when plugging in external speakers to docking station.
### Hardware
Laptop: HP EliteBook 840 G2
Product number: H9W19EA#AK8
Docking station: HP UltraSlim Dock 2013 EURO
Product number: D9Y32AA
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: chol 2001 F.... pulseaudio
/dev/snd/controlC0: chol 2001 F.... pulseaudio
/dev/snd/controlC1: chol 2001 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 2 08:16:15 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-06-05 (26 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M71 Ver. 01.04
dmi.board.name: 2216
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 96.54
dmi.chassis.asset.tag: 5CG5093YZ7
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.04:bd02/24/2015:svnHewlett-Packard:pnHPEliteBook840G2:pvrA3009D410303:rvnHewlett-Packard:rn2216:rvrKBCVersion96.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G2
dmi.product.version: A3009D410303
dmi.sys.vendor: Hewlett-Packard |
When I plug in external speakers to line in/line out combo on the laptop the internal speakers are turned off but when I plug the speakers into the docking station (HP UltraSlim Dock 2013 EURO, D9Y32AA) music keeps playing in the internal speakers. Similar behaviour (nothing happens) is experienced with microphone connected to line in on docking station.
### Expected behaviour
Plugging in external speakers to docking station should turn off sound from laptop internal speakers.
Plugging in microphone to line in on docking station should switch from "internal microphone" to "microphone" in Ubuntu sound settings.
### Current behaviour
Sound keeps playing in internal speakers when plugging in external speakers to docking station.
Plugging in microphone to line in on docking station, nothing happens.
### Hardware
Laptop: HP EliteBook 840 G2
Product number: H9W19EA#AK8
Docking station: HP UltraSlim Dock 2013 EURO
Product number: D9Y32AA
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: chol 2001 F.... pulseaudio
/dev/snd/controlC0: chol 2001 F.... pulseaudio
/dev/snd/controlC1: chol 2001 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 2 08:16:15 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-06-05 (26 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M71 Ver. 01.04
dmi.board.name: 2216
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 96.54
dmi.chassis.asset.tag: 5CG5093YZ7
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.04:bd02/24/2015:svnHewlett-Packard:pnHPEliteBook840G2:pvrA3009D410303:rvnHewlett-Packard:rn2216:rvrKBCVersion96.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G2
dmi.product.version: A3009D410303
dmi.sys.vendor: Hewlett-Packard |
|
| 2015-07-30 07:26:01 |
Christoffer Holmstedt |
alsa-driver (Ubuntu): status |
New |
Confirmed |
|
| 2015-08-10 23:26:21 |
Alberto Salvia Novella |
alsa-driver (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-11-03 14:41:37 |
tolky77 |
bug |
|
|
added subscriber tolky77 |
| 2015-12-22 08:09:37 |
Vytautas Lukenskas |
bug |
|
|
added subscriber Vytautas Lukenskas |
| 2016-02-01 20:20:21 |
TJ Rothwell |
bug |
|
|
added subscriber TJ Rothwell |
| 2016-02-23 14:02:33 |
Gijs |
bug |
|
|
added subscriber Gijs |
| 2016-02-29 20:22:47 |
Ben |
bug |
|
|
added subscriber Ben |
| 2018-05-06 11:19:19 |
Emiliano |
bug |
|
|
added subscriber Emiliano |
| 2019-08-15 22:43:39 |
Roland Meier |
bug |
|
|
added subscriber Roland Meier |
| 2019-12-13 10:05:09 |
Daniel van Vugt |
alsa-driver (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2020-02-12 04:17:29 |
Launchpad Janitor |
alsa-driver (Ubuntu): status |
Incomplete |
Expired |
|
