[HP Pavilion dv6700 Notebook PC, Realtek ALC268, Speaker, Internal] No sound at all

[John Crisp]

Sound won´t work on default install on internal speakers or headphones.

Downloaded Realtek driver, compiled and installed and still no sound.

Compile command

./configure --with-cards=hda-intel

Rt-Linux-HDaudio-5.18/alsa-driver-RTv5.18

Clearly some thing is happeing as the volume controls work, and in pulse volume control it shows varying volume on the meters.

Analogue Stero shows ´Speakers not connected´

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: john 1791 F.... pulseaudio
                      john 2138 F.... gnome-alsamixer
 /dev/snd/pcmC0D0p: john 1791 F...m pulseaudio
CurrentDesktop: XFCE
Date: Fri Jan 9 03:43:09 2015
InstallationDate: Installed on 2014-12-08 (31 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: john 1791 F.... pulseaudio
                      john 2138 F.... gnome-alsamixer
 /dev/snd/pcmC0D0p: john 1791 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Pavilion dv6700 Notebook PC, Realtek ALC268, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/16/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.58
dmi.board.name: 30D2
dmi.board.vendor: Quanta
dmi.board.version: 79.2E
dmi.chassis.asset.tag: dv6758es
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.58:bd06/16/2008:svnHewlett-Packard:pnHPPaviliondv6700NotebookPC:pvrRev1:rvnQuanta:rn30D2:rvr79.2E:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6700 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-09T03:36:52.607919

[John Crisp (john-reetspetit)]

Note I also tried varying different lines in alsa.base.conf

[Raymond (superquad-vortex2)]

control.19 {
  iface CARD
  name 'Headphone Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

Node 0x14 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Speaker Phantom Jack", index=0, device=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0001003c: IN OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x99130110: [Fixed] Speaker at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x0f

Symptom_Jack: Speaker, Internal
 Symptom_Type: No sound at all

speaker is muted (pin ctls is zero) by driver when headphone is plugged

try

hda-jack-sense-test

[John Crisp (john-reetspetit)]

FYI I had another go at compiling the Realtek driver.

After a couple of reboots I tried this in alsa-base.conf :

options snd-hda-intel model=inv-dmic

I now have sound via the internal speakers but not the headphones. Pulse still shows "speakers unavailable" even though it is playing through them

Can you tell me where I can get "hda-jack-sense-test" as it is not in my installed version of alsa-tool

[John Crisp (john-reetspetit)]

OK, after no help in finding how to install the suggested program, and a lot of fruitless searching I finally stumbled acros :

https://launchpad.net/~diwic/+archive/ubuntu/ppa

More specifically you need this :

https://launchpad.net/~diwic/+archive/ubuntu/hda

To install do the following :

sudo add-apt-repository ppa:diwic/hda
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install snd-hda-tools

Once I ran it I got the following, if it makes any sense :

sudo hdajacksensetest
Pin 0x15 (Black Headphone, Rear side): present = Yes
Pin 0x18 (Black Mic, Rear side): present = Yes

Ironically the laptop has a pair of sockets at the front for headphones but no actual ´rear´ ones.

It seems that whether the headphones are plugged in or not the system believes that they are, and that the internal speakers are therefore ´disconnected´

WIll happily diagnose/test further if someone tells me what to do.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]