[HP Compaq dc7900 Ultra-Slim Desktop, Analog Devices AD1884A, Black Headphone Out, Front] No sound at all

Bug #1376342 reported by Fernando Pro
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The sound to play in Rythmbox don't work.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fernapro 2145 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Oct 1 18:26:40 2014
InstallationDate: Installed on 2013-08-15 (412 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Audio Interno - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fernapro 2145 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [HP Compaq dc7900 Ultra-Slim Desktop, Analog Devices AD1884A, Black Headphone Out, Front] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-04-21 (162 days ago)
dmi.bios.date: 03/05/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G1 v01.16
dmi.board.asset.tag: CZC944BY74
dmi.board.name: 3033h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC944BY74
dmi.chassis.type: 15
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786G1v01.16:bd03/05/2009:svnHewlett-Packard:pnHPCompaqdc7900Ultra-SlimDesktop:pvr:rvnHewlett-Packard:rn3033h:rvr:cvnHewlett-Packard:ct15:cvr:
dmi.product.name: HP Compaq dc7900 Ultra-Slim Desktop
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Fernando Pro (fernapro) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Raymond (superquad-vortex2) wrote :

headphone is not plugged

try hda jack. sense test

ports:
  analog-output: Salida analógica (priority 9900, latency offset 0 usec, available: unknown)
   properties:

  analog-output-speaker: Altavoces (priority 10000, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-speakers"
  analog-output-headphones: Auriculares analógicos (priority 9000, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-headphones"
 active port: <analog-output-speaker>

control.26 {
  iface CARD
  name 'Line Out Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.27 {
  iface CARD
  name 'Front Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.28 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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