Ubuntu
alsa-driver package

No Sound (Realtek ALC887)

Bug #1341103 reported by Sander Hollebrand on 2014-07-12

This bug report is a duplicate of: Bug #1300844: No sound kernel 3.13 ALC887-VD but kernel 3.14 fixes it. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	alsa-driver (Ubuntu)	New	Undecided	Unassigned

Bug Description

After updating to the 3.13.0-30-generic kernel sound has stopped working. DMESG gives numerous errors about unknow symbols and disagreeing about version of symbol while loading the snd_hda_codec.

Reverting to a previous kernel (3.13.0-29-generic) restores sound.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: hostname 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: GNOME
Date: Sat Jul 12 11:35:33 2014
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97P-D3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97P-D3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97P-D3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Z97P-D3
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Tags:

Revision history for this message

Sander Hollebrand (sirfredman) wrote on 2014-07-12:

AlsaInfo.txt Edit (14.5 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (69.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (128 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (9.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Sander Hollebrand (sirfredman) wrote on 2014-07-12:

pulseverbose.log Edit (72.9 KiB, text/plain)

PulseAudio verbose log was requested, so hereby provided :D

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-07-12:

[ 1.411650] snd_hda_codec: disagrees about version of symbol snd_ctl_add
[ 1.411652] snd_hda_codec: Unknown symbol snd_ctl_add (err -22)
[ 1.411680] snd_hda_codec: disagrees about version of symbol snd_pcm_add_chmap_ctls
[ 1.411681] snd_hda_codec: Unknown symbol snd_pcm_add_chmap_ctls (err -22)
[ 1.411685] snd_hda_codec: disagrees about version of symbol snd_card_proc_new
[ 1.411686] snd_hda_codec: Unknown symbol snd_card_proc_new (err -22)
[ 1.411699] snd_hda_codec: disagrees about version of symbol snd_ctl_add_vmaster_hook
[ 1.411700] snd_hda_codec: Unknown symbol snd_ctl_add_vmaster_hook (err -22)
[ 1.411703] snd_hda_codec: Unknown symbol snd_ctl_sync_vmaster (err 0)
[ 1.411705] snd_hda_codec: disagrees about version of symbol snd_ctl_remove
[ 1.411706] snd_hda_codec: Unknown symbol snd_ctl_remove (err -22)
[ 1.411730] snd_hda_codec: disagrees about version of symbol snd_ctl_find_id
[ 1.411731] snd_hda_codec: Unknown symbol snd_ctl_find_id (err -22)
[ 1.411735] snd_hda_codec: disagrees about version of symbol snd_kctl_jack_new
[ 1.411736] snd_hda_codec: Unknown symbol snd_kctl_jack_new (err -22)
[ 1.411738] snd_hda_codec: disagrees about version of symbol snd_ctl_new1
[ 1.411739] snd_hda_codec: Unknown symbol snd_ctl_new1 (err -22)
[ 1.411748] snd_hda_codec: disagrees about version of symbol snd_ctl_make_virtual_master
[ 1.411749] snd_hda_codec: Unknown symbol snd_ctl_make_virtual_

Revision history for this message

Gregory Lamaur Cheatham (whyohwhy033) wrote on 2014-07-12: Re: [Bug 1341103] Re: No Sound (Realtek ALC887)

Download full text (3.7 KiB)

To early aww later.
On Jul 12, 2014 5:01 AM, "Raymond" <email address hidden> wrote:

> [ 1.411650] snd_hda_codec: disagrees about version of symbol snd_ctl_add
> [ 1.411652] snd_hda_codec: Unknown symbol snd_ctl_add (err -22)
> [ 1.411680] snd_hda_codec: disagrees about version of symbol
> snd_pcm_add_chmap_ctls
> [ 1.411681] snd_hda_codec: Unknown symbol snd_pcm_add_chmap_ctls (err
> -22)
> [ 1.411685] snd_hda_codec: disagrees about version of symbol
> snd_card_proc_new
> [ 1.411686] snd_hda_codec: Unknown symbol snd_card_proc_new (err -22)
> [ 1.411699] snd_hda_codec: disagrees about version of symbol
> snd_ctl_add_vmaster_hook
> [ 1.411700] snd_hda_codec: Unknown symbol snd_ctl_add_vmaster_hook (err
> -22)
> [ 1.411703] snd_hda_codec: Unknown symbol snd_ctl_sync_vmaster (err 0)
> [ 1.411705] snd_hda_codec: disagrees about version of symbol
> snd_ctl_remove
> [ 1.411706] snd_hda_codec: Unknown symbol snd_ctl_remove (err -22)
> [ 1.411730] snd_hda_codec: disagrees about version of symbol
> snd_ctl_find_id
> [ 1.411731] snd_hda_codec: Unknown symbol snd_ctl_find_id (err -22)
> [ 1.411735] snd_hda_codec: disagrees about version of symbol
> snd_kctl_jack_new
> [ 1.411736] snd_hda_codec: Unknown symbol snd_kctl_jack_new (err -22)
> [ 1.411738] snd_hda_codec: disagrees about version of symbol
> snd_ctl_new1
> [ 1.411739] snd_hda_codec: Unknown symbol snd_ctl_new1 (err -22)
> [ 1.411748] snd_hda_codec: disagrees about version of symbol
> snd_ctl_make_virtual_master
> [ 1.411749] snd_hda_codec: Unknown symbol snd_ctl_make_virtual_
>
> --
> You received this bug notification because you are a member of Ubuntu
> Audio Team, which is subscribed to alsa-driver in Ubuntu.
> https://bugs.launchpad.net/bugs/1341103
>
> Title:
> No Sound (Realtek ALC887)
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> After updating to the 3.13.0-30-generic kernel sound has stopped
> working. DMESG gives numerous errors about unknow symbols and
> disagreeing about version of symbol while loading the snd_hda_codec.
>
> Reverting to a previous kernel (3.13.0-29-generic) restores sound.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: hostname 3.13.0-30.55-generic 3.13.11.2
> Uname: Linux 3.13.0-30-generic x86_64
> NonfreeKernelModules: fglrx
> ApportVersion: 2.14.1-0ubuntu3.2
> Architecture: amd64
> AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
> '/dev/snd/timer'] failed with exit code 1:
> CurrentDesktop: GNOME
> Date: Sat Jul 12 11:35:33 2014
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Title: PCI/internal sound card not detected
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/24/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F3
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: Z97P-D3
> dmi.board.vendor: Gigabyte Technology Co., Ltd.
> dmi.board.version: x.x
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dm...

To early aww later.
On Jul 12, 2014 5:01 AM, "Raymond" <1341103@bugs.launchpad.net> wrote:

> [    1.411650] snd_hda_codec: disagrees about version of symbol snd_ctl_add
> [    1.411652] snd_hda_codec: Unknown symbol snd_ctl_add (err -22)
> [    1.411680] snd_hda_codec: disagrees about version of symbol
> snd_pcm_add_chmap_ctls
> [    1.411681] snd_hda_codec: Unknown symbol snd_pcm_add_chmap_ctls (err
> -22)
> [    1.411685] snd_hda_codec: disagrees about version of symbol
> snd_card_proc_new
> [    1.411686] snd_hda_codec: Unknown symbol snd_card_proc_new (err -22)
> [    1.411699] snd_hda_codec: disagrees about version of symbol
> snd_ctl_add_vmaster_hook
> [    1.411700] snd_hda_codec: Unknown symbol snd_ctl_add_vmaster_hook (err
> -22)
> [    1.411703] snd_hda_codec: Unknown symbol snd_ctl_sync_vmaster (err 0)
> [    1.411705] snd_hda_codec: disagrees about version of symbol
> snd_ctl_remove
> [    1.411706] snd_hda_codec: Unknown symbol snd_ctl_remove (err -22)
> [    1.411730] snd_hda_codec: disagrees about version of symbol
> snd_ctl_find_id
> [    1.411731] snd_hda_codec: Unknown symbol snd_ctl_find_id (err -22)
> [    1.411735] snd_hda_codec: disagrees about version of symbol
> snd_kctl_jack_new
> [    1.411736] snd_hda_codec: Unknown symbol snd_kctl_jack_new (err -22)
> [    1.411738] snd_hda_codec: disagrees about version of symbol
> snd_ctl_new1
> [    1.411739] snd_hda_codec: Unknown symbol snd_ctl_new1 (err -22)
> [    1.411748] snd_hda_codec: disagrees about version of symbol
> snd_ctl_make_virtual_master
> [    1.411749] snd_hda_codec: Unknown symbol snd_ctl_make_virtual_
>
> --
> You received this bug notification because you are a member of Ubuntu
> Audio Team, which is subscribed to alsa-driver in Ubuntu.
> https://bugs.launchpad.net/bugs/1341103
>
> Title:
>   No Sound (Realtek ALC887)
>
> Status in “alsa-driver” package in Ubuntu:
>   New
>
> Bug description:
>   After updating to the 3.13.0-30-generic kernel sound has stopped
>   working. DMESG gives numerous errors about unknow symbols and
>   disagreeing about version of symbol while loading the snd_hda_codec.
>
>   Reverting to a previous kernel (3.13.0-29-generic) restores sound.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: hostname 3.13.0-30.55-generic 3.13.11.2
>   Uname: Linux 3.13.0-30-generic x86_64
>   NonfreeKernelModules: fglrx
>   ApportVersion: 2.14.1-0ubuntu3.2
>   Architecture: amd64
>   AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
> '/dev/snd/timer'] failed with exit code 1:
>   CurrentDesktop: GNOME
>   Date: Sat Jul 12 11:35:33 2014
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Title: PCI/internal sound card not detected
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 04/24/2014
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: F3
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: Z97P-D3
>   dmi.board.vendor: Gigabyte Technology Co., Ltd.
>   dmi.board.version: x.x
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrF3:bd04/24/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ97P-D3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97P-D3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
>   dmi.product.name: Z97P-D3
>   dmi.product.version: To be filled by O.E.M.
>   dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1341103/+subscriptions
>