Comment 5 for bug 1332900

Revision history for this message
Austin Moore (bluemonkii) wrote : RE: [Bug 1332900] Re: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem

I tried to re-submit the bug report but I am not really sure what the alsa-base.conf should look like or how to reinstall/overwrite. It should be noted that I had this problem immediately upon installing Ubuntu, so nothing I have changed has been the cause. I have been attempting to fix it but it is hard to understand why it cannot detect this from a default install. I was though able to update the alsa daily package and now it shows ALC3661 so that part at least shows right now, but still trying to understand how it doesnt register the laptop speakers. Let me know if you have any further troubleshooting I can do...

> Date: Sun, 22 Jun 2014 04:02:05 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1332900] Re: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
>
> You have modified /etc/modprobe.d/alsa-base.conf to include these lines:
>
> "
> options snd-hda-intel model=targa-dig
> options snd slots=snd-hda-intel
> # u1Nb.u_BNWJ+LvyF:82801I (ICH9 Family) HD Audio Controller
> alias snd-card-0 snd-hda-intel
> "
>
> Please revert this file to the original configuration (i e remove the
> lines quoted above), reboot, and test again.
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1332900
>
> Title:
> [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug seems similar to another reported bug with Alienware 18 laptops.
> It should be Realtek ALC3661 however it shows up as ALC668. Sound only
> comes out of 1 Channel, which appears to be subwoofer. Unlike the
> other bug, closing the lid appears to have no effect on sound.
>
> When doing the bug test, it said sound would alternate between 2
> channels, however I only heard one consistent sound. It did not
> alternate. I believe it is playing from the subwoofer only. I would
> love to know more about how to route the sound to the proper speakers.
>
> I attempted modifications to daemon.conf in pulse and .asoundrc but
> have not found the correct configuration yet.
>
> This laptop is equipped with 2.1 Surround and should play sound
> accordingly. Also, alsamixer only shows (1) speaker control, whether
> this is normal I am unsure.
>
>
> Ubuntu 14.04 LTS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
> Uname: Linux 3.13.0-29-generic x86_64
> NonfreeKernelModules: wl nvidia
> ApportVersion: 2.14.1-0ubuntu3.2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: phallix 1730 F.... pulseaudio
> /dev/snd/controlC0: phallix 1730 F.... pulseaudio
> phallix 8573 F.... alsamixer
> CurrentDesktop: Unity
> Date: Sat Jun 21 21:02:28 2014
> InstallationDate: Installed on 2014-06-15 (6 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Speaker, Internal
> Symptom_Type: Only some of outputs are working
> Title: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/23/2014
> dmi.bios.vendor: Alienware
> dmi.bios.version: A07
> dmi.board.name: 01W2J2
> dmi.board.vendor: Alienware
> dmi.board.version: A02
> dmi.chassis.type: 8
> dmi.chassis.vendor: Alienware
> dmi.chassis.version: A07
> dmi.modalias: dmi:bvnAlienware:bvrA07:bd04/23/2014:svnAlienware:pnAlienware18:pvrA07:rvnAlienware:rn01W2J2:rvrA02:cvnAlienware:ct8:cvrA07:
> dmi.product.name: Alienware 18
> dmi.product.version: A07
> dmi.sys.vendor: Alienware
> mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-06-17T23:18:00.223827
>
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