no sound on LM16, driver VT1802 HDA intel

Bug #1318434 reported by charles
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Hi

I see many people have isues with this sound card

I have had many previous instalations of linux, e.g. Backtrack, Kali, Ubuntu, Linux MInt 13-16, all gave EXACTLY the same issue, 2-3 reboots after fresh install, then no sound afterwards, I would play around, search for fixes then every once in e.g. 5 reboots sound would work once, I have searched for fixes for almost 6 - 12 months for a fix (on and off), no luck

shadowknight-W55xEU shadowknight # lsmod | grep snd
snd_seq_midi 13324 0
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi
snd_rawmidi 30095 1 snd_seq_midi
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_hda_codec_hdmi 47487 2
snd_hda_codec_via 31956 1
snd_hda_codec_generic 68937 2 snd_hda_codec_via
snd_hda_intel 30473 3
snd_hda_controller 31007 1 snd_hda_intel
snd_hda_codec 139464 5 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_hwdep 13602 1 snd_hda_codec
snd_pcm 102033 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_page_alloc 18710 3 snd_pcm,snd_hda_intel,snd_hda_controller
snd_timer 29433 2 snd_pcm,snd_seq
snd 69141 18 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_via,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
soundcore 12680 2 snd,snd_hda_codec

shadowknight-W55xEU shadowknight # aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: VT1802 Analog [VT1802 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 2: VT1802 HP [VT1802 HP]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

shadowknight-W55xEU shadowknight # lspci -v | grep -A7 -i "audio"
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High `Definition Audio Controller (rev 04)`
    Subsystem: CLEVO/KAPOK Computer Device 0550
    Flags: bus master, fast devsel, latency 0, IRQ 47
    Memory at f7c10000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: [50] Power Management version 2
    Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
    Capabilities: [100] Virtual Channel

please I beg you, I really want to switch over to Linux, but this is the ONLY reason I havent made linux my main OS!!!

please help

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
charles (cybergurken) wrote :

i have seen the post
https://bugs.launchpad.net/bugs/1244127
although I do not understand what I need to do

could you please elaborate

Revision history for this message
charles (cybergurken) wrote :

good day

I am proud to say, this works for me, all musst give it a try, however I cant guarentee it will work

only change is in the alsa config file in

/etc/modprobe.d/alsa-base.conf
right at the bottom under the # Keep snd-usb-audio line I change the line
    options snd-hda-intel model=auto indep_hp = true

I am not sure if this is the reason which causes it to work but maybe it just works for me

---------------------------------------
BUT VERY IMPORTANT:
---------------------------------------

add the line I mentioned above, THEN reboot,
after rebooting you might get sound, u might no, it depends (as I understand, go to terminal, type "alsamixer", then it should bring up a kind of volume settings in the terminal, press F2 >pcm: it shows, in my case 3 listed cards,

00-00: VT1802 Analog : VT1802 Analog : playback 1 : capture 1│ →
│ │ │00-02: VT1802 Alt Analog : VT1802 Alt Analog : playback 1 │ →
│ │ │00-03: HDMI 0 : HDMI 0 : playback 1

I am led to believe that in the alsa-base.conf, Linux assigns an index to each card, and sometimes the vt1802 card is assigned to the right index, thus it works, so random sound operation after reboots are not quite so random after all)

So after rebooting, w/o sound (if your sound works, good but just read on, for future reference), put your laptop on sleep, wait for it to "shutdown", wake it up again and your sound should work, I cant guarentee it will work, I have been searching for almost 2 years for a fix, since I have always had problems with sound in linux from this sound card

hope the devs cant find a way to patch this up

Revision history for this message
charles (cybergurken) wrote :

so just to recap in instruction form

1. get your system to latest mods with: terminal > apt-get update && apt-get upgrade -y (leave terminal open when finished)

2. type> cd /etc/modprobe.d/

2.1 open alsa-base with your favourite text editor, i use nano: terminal > nano alsa-base.conf

Revision history for this message
charles (cybergurken) wrote :

follow up on previous post #3

2.2 navigate to the bottom of alsa-base file (look for "# Keep snd-usb-audio from beeing loaded as first soundcard
")

add this line to the end (if it is already there, make sure that your model=auto and indep_hp=true)

add this line: options snd-hda-intel model=auto indep_hp = true

3. reboot your system

4. boot up and login

5. put your system into sleep and wait for it to turn off

6. wake up your system, and boom!!! sound should be working (if not, im sorry to hear that, hang in there, hope devs will patch it up soon)

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