[EasyNote_MX45, Analog Devices AD1986A, Other Speaker, Internal] Playback problem

[Horacio Monaco]

I can hear sound with the headphones but not with speakers. Actually I have to plug-in the headphone plug otherwise the speaker icon in the top changes between MUTE and ON constantly

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: horacio 1853 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Apr 21 15:44:12 2014
InstallationDate: Installed on 2014-04-21 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Other Speaker, Internal
Symptom_Type: None of the above
Title: [EasyNote_MX45, Analog Devices AD1986A, Other Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/11/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T12FvNC.203
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: EasyNote_MX45
dmi.board.vendor: Packard Bell BV
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell BV
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT12FvNC.203:bd10/11/2006:svnPackardBellBV:pnEasyNote_MX45:pvrPB64H00506:rvnPackardBellBV:rnEasyNote_MX45:rvr1.0:cvnPackardBellBV:ct10:cvr:
dmi.product.name: EasyNote_MX45
dmi.product.version: PB64H00506
dmi.sys.vendor: Packard Bell BV

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Horacio Monaco (jhm-posta)]

Any new about this bug?

[Enrique Henny (enrique-henny)]

no yet...

On Mon, May 26, 2014 at 2:02 PM, Horacio Monaco <email address hidden> wrote:

> Any new about this bug?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1310622
>
> Title:
> [EasyNote_MX45, Analog Devices AD1986A, Other Speaker, Internal]
> Playback problem
>
> Status in “alsa-driver” package in Ubuntu:
> Confirmed
>
> Bug description:
> I can hear sound with the headphones but not with speakers. Actually I
> have to plug-in the headphone plug otherwise the speaker icon in the
> top changes between MUTE and ON constantly
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic i686
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: horacio 1853 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Mon Apr 21 15:44:12 2014
> InstallationDate: Installed on 2014-04-21 (0 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386
> (20140417)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
> Symptom_Card: Built-in Audio - HDA Intel
> Symptom_Jack: Other Speaker, Internal
> Symptom_Type: None of the above
> Title: [EasyNote_MX45, Analog Devices AD1986A, Other Speaker, Internal]
> Playback problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/11/2006
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: T12FvNC.203
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: EasyNote_MX45
> dmi.board.vendor: Packard Bell BV
> dmi.board.version: 1.0
> dmi.chassis.type: 10
> dmi.chassis.vendor: Packard Bell BV
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrT12FvNC.203:bd10/11/2006:svnPackardBellBV:pnEasyNote_MX45:pvrPB64H00506:rvnPackardBellBV:rnEasyNote_MX45:rvr1.0:cvnPackardBellBV:ct10:cvr:
> dmi.product.name: EasyNote_MX45
> dmi.product.version: PB64H00506
> dmi.sys.vendor: Packard Bell BV
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1310622/+subscriptions
>

[Raymond (superquad-vortex2)]

this look like Jack detection of headphone is inverted

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/tree/Documentation/sound/alsa/HD-Audio.txt

try hint

 jack_detect (bool): specify whether the jack detection is available
  at all on this machine; default true
- inv_jack_detect (bool): indicates that the jack detection logic is
  inverted

[Horacio Monaco (jhm-posta)]

Sorry Raymond, I'm a newie in Ubuntu. Where and how should I check the variable "jack_detect"?
Thx
H.

[Salsifi Jaune (slujak2)]

I had the same problem, and realised that it may be caused by a previous try to solve a sound problem.

The solution would be:

1. Upgrade to the last Ubuntu version to date

2 edit the file (with admin rights):
/etc/modprobe.d/alsa-base.conf

Find the line:
# Keep snd-pcsp from being loaded as first soundcard
#options snd-pcsp index=-2
options snd-hda-intel model=laptop-eapd

And change to
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
#options snd-hda-intel model=laptop-eapd

Save the changes and reboot.
This solved the issue for me.