Activity log for bug #1310260

Date Who What changed Old value New value Message
2014-04-20 12:30:47 Paul Konecny bug added bug
2014-04-20 12:30:47 Paul Konecny attachment added pulseverbose1.log https://bugs.launchpad.net/bugs/1310260/+attachment/4089996/+files/pulseverbose1.log
2014-04-20 12:31:43 Paul Konecny attachment added dmesg-output.log https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260/+attachment/4090002/+files/dmesg-output.log
2014-04-20 13:33:49 Paul Konecny attachment added xrandr-verbose.log https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260/+attachment/4090058/+files/xrandr-verbose.log
2014-04-20 13:34:20 Paul Konecny attachment added pactl-list.log https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260/+attachment/4090059/+files/pactl-list.log
2014-04-20 13:35:24 Paul Konecny attachment added pactl-stat.log https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260/+attachment/4090060/+files/pactl-stat.log
2014-04-20 13:36:35 Paul Konecny description Hi, I wanted to install Trusty on my Elitebook 850 G1 with hybrid graphics (Intel / AMD) but pulseaudio goes nuts on me as soon as I try to play any music / sound, try to change volume, etc. I've tried it with Ubuntu, Kubuntu and now with Xubuntu with the same result everytime. My guess is that pulseaudio has problems with the AMD GPU and it's sound processor being switched off automatically as enabled by Kernerl 3.13 (formerly achieved by adding the radeon.runpm=1 kernel parameter) (http://lists.freedesktop.org/archives/dri-devel/2013-September/045650.html) root@HP-EliteBook-850-G1:~# cat /sys/kernel/debug/vgaswitcheroo/switch 0:IGD:+:Pwr:0000:00:02.0 1:DIS: :DynOff:0000:03:00.0 2:DIS-Audio: :Off:0000:03:00.1 As you can see, the AMD GPU has been turned off automatically. Pulseaudio, the (X)Ubuntu volume applet and KMix on the other hand list it as still available. Based on that I asume pulseaudio tries to access a switched-off device and fails. I've followed the steps listed here: https://wiki.ubuntu.com/DebuggingSoundProblems and here: https://wiki.ubuntu.com/PulseAudio/Log I'll attach the logs right away. (pulseverbose1.log and my dmesg output) Pusleverbose is full of messages like this one: ( 0.013| 0.000) I: [pulseaudio] alsa-util.c: Error opening PCM device hw:0: No such file or directory This output of dmesg also caught my attention: [ 354.927935] HDMI ATI/AMD: no speaker allocation for ELD [ 357.695010] hda-intel 0000:03:00.1: Disabling via VGA-switcheroo One thing I noticed using Kubuntu is that after pulseaudio becomes unresponsive the taskmanager lists 4 pulseaudio processes two of which are "active on harddrive" ("Aktiv auf Festplatte"). Those two processes cannot be killed even as root. Currently being on Xubuntu the same thing is true, although it lists only one process in the taskmanager that cannot be killed. I hope you can help me. Best regards, Paul ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: pulseaudio 1:4.0-0ubuntu11 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC2', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D3p', '/dev/snd/pcmC2D7p', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/pcmC1D2c', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D8p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: XFCE Date: Sun Apr 20 13:47:09 2014 InstallationDate: Installed on 2014-04-20 (0 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HDA Intel PCH Symptom_Jack: Speaker, Internal Title: [HP EliteBook 850 G1, IDT 92HD91BXX, Speaker, Internal] Pulseaudio fails to detect card UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L71 Ver. 01.08 dmi.board.name: 198F dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 15.54 dmi.chassis.asset.tag: CNU345BY96 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.08:bd02/19/2014:svnHewlett-Packard:pnHPEliteBook850G1:pvrA3008CC10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 850 G1 dmi.product.version: A3008CC10003 dmi.sys.vendor: Hewlett-Packard Hi, I wanted to install Trusty on my Elitebook 850 G1 with hybrid graphics (Intel / AMD) but pulseaudio goes nuts on me as soon as I try to play any music / sound, try to change volume, etc. I've tried it with Ubuntu, Kubuntu and now with Xubuntu with the same result everytime. My guess is that pulseaudio has problems with the AMD GPU and it's sound processor being switched off automatically as enabled by Kernel 3.13 (formerly achieved by adding the radeon.runpm=1 kernel parameter) (http://lists.freedesktop.org/archives/dri-devel/2013-September/045650.html) root@HP-EliteBook-850-G1:~# cat /sys/kernel/debug/vgaswitcheroo/switch 0:IGD:+:Pwr:0000:00:02.0 1:DIS: :DynOff:0000:03:00.0 2:DIS-Audio: :Off:0000:03:00.1 As you can see, the AMD GPU has been turned off automatically. Pulseaudio, the (X)Ubuntu volume applet and KMix on the other hand list it as still available. Based on that I asume pulseaudio tries to access a switched-off device and fails. I've followed the steps listed here: https://wiki.ubuntu.com/DebuggingSoundProblems and here: https://wiki.ubuntu.com/PulseAudio/Log I'll attach the logs right away. (pulseverbose1.log and my dmesg output) Pusleverbose is full of messages like this one: ( 0.013| 0.000) I: [pulseaudio] alsa-util.c: Error opening PCM device hw:0: No such file or directory This output of dmesg also caught my attention: [ 354.927935] HDMI ATI/AMD: no speaker allocation for ELD [ 357.695010] hda-intel 0000:03:00.1: Disabling via VGA-switcheroo One thing I noticed using Kubuntu is that after pulseaudio becomes unresponsive the taskmanager lists 4 pulseaudio processes two of which are "active on harddrive" ("Aktiv auf Festplatte"). Those two processes cannot be killed even as root. Currently being on Xubuntu the same thing is true, although it lists only one process in the taskmanager that cannot be killed. I hope you can help me. Best regards, Paul ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: pulseaudio 1:4.0-0ubuntu11 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC2', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D3p', '/dev/snd/pcmC2D7p', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/pcmC1D2c', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D8p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: XFCE Date: Sun Apr 20 13:47:09 2014 InstallationDate: Installed on 2014-04-20 (0 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HDA Intel PCH Symptom_Jack: Speaker, Internal Title: [HP EliteBook 850 G1, IDT 92HD91BXX, Speaker, Internal] Pulseaudio fails to detect card UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L71 Ver. 01.08 dmi.board.name: 198F dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 15.54 dmi.chassis.asset.tag: CNU345BY96 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.08:bd02/19/2014:svnHewlett-Packard:pnHPEliteBook850G1:pvrA3008CC10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 850 G1 dmi.product.version: A3008CC10003 dmi.sys.vendor: Hewlett-Packard
2014-04-28 09:42:12 Paul Konecny attachment added IMG_20140428_113418.jpg https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1310260/+attachment/4099281/+files/IMG_20140428_113418.jpg
2014-05-03 17:16:31 Alex Maguran bug added subscriber Alex Maguran
2014-06-05 04:14:52 Launchpad Janitor pulseaudio (Ubuntu): status New Confirmed
2014-06-05 04:15:06 Carlos Gomes bug added subscriber Carlos Gomes
2014-09-04 05:47:18 David Henningsson affects pulseaudio (Ubuntu) alsa-driver (Ubuntu)
2014-09-04 05:47:18 David Henningsson alsa-driver (Ubuntu): status Confirmed Triaged
2014-10-16 19:16:12 Christoph Buchner bug added subscriber Christoph Buchner
2020-03-05 13:18:52 Marcus Tomlinson alsa-driver (Ubuntu): status Triaged Incomplete
2020-05-05 06:55:50 Launchpad Janitor alsa-driver (Ubuntu): status Incomplete Expired