Bug #1309978 “[HP ProBook 4530s, Intel CougarPoint HDMI, Digital...” : Bugs : alsa-driver package : Ubuntu

Revision history for this message

Mathew (ninjasailas) wrote on 2014-04-19:

#1

AlsaInfo.txt Edit (27.4 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (62.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (17.6 KiB, text/plain; charset="utf-8")

summary:

- [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] No sound
- at all
+ [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound
+ plays through computer instead of tv

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-04-19:

#2

seem pulseaudio problem since

HDMI is plugged and ELD indicate Samsung monitor

can you post output of

cat /proc/asound/card*/eld#*.0

control.23 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
}

control.28 {
  iface PCM
  device 3
  name ELD
  value '100008006712000100000000000000004c2dba0753414d53554e470907070000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read volatile'
   type BYTES
   count 83
  }
}

Revision history for this message

Raymond (superquad-vortex2) wrote on 2014-04-19:

#3

it depend on pulseaudio determine whether speaker or hdmi will be default sink since only headphone is not available

active profile: <output:analog-stereo+input:analog-stereo>
sinks:
  alsa_output.pci-0000_00_1b.0.analog-stereo/#0: Built-in Audio Analog Stereo
sources:
  alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
  alsa_input.pci-0000_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo
ports:

  analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-speakers"
  analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-headphones"
  hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
   properties:
    device.icon_name = "video-display"
    device.product.name = "SAMSUNG"

Revision history for this message

Mathew (ninjasailas) wrote on 2014-04-19: Re: [Bug 1309978] Re: [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound plays through computer instead of tv

#4

Download full text (3.7 KiB)

Had to enable HDMI speakers through sound settings. Everything is in
working order now. Sorry for wasting your time. Best customer service ever
though by the way.
On Apr 19, 2014 10:30 AM, "Raymond" <email address hidden> wrote:

> seem pulseaudio problem since
>
> HDMI is plugged and ELD indicate Samsung monitor
>
>
> can you post output of
>
> cat /proc/asound/card*/eld#*.0
>
>
> control.23 {
> iface CARD
> name 'HDMI/DP,pcm=3 Jack'
> value true
> comment {
> access read
> type BOOLEAN
> count 1
> }
> }
>
> control.28 {
> iface PCM
> device 3
> name ELD
> value
> '100008006712000100000000000000004c2dba0753414d53554e470907070000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
> comment {
> access 'read volatile'
> type BYTES
> count 83
> }
> }
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309978
>
> Title:
> [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound
> plays through computer instead of tv
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> sound continues to come from computer speakers when mirrored hdmi to tv
> instead of tv speakers.
> tried restarting computer and have to enable mirror display in settings
> again after reboot. still no sound through tv
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: matt 2003 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Sat Apr 19 08:49:02 2014
> InstallationDate: Installed on 2013-11-30 (139 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH
> successful
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: matt 2003 F.... pulseaudio
> Symptom_Jack: Digital Out, HDMI
> Symptom_PulsePlaybackTest: PulseAudio playback test successful
> Symptom_Type: No sound at all
> Title: [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] No
> sound at all
> UpgradeStatus: Upgraded to trusty on 2014-04-19 (0 days ago)
> dmi.bios.date: 11/27/2012
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68SRR Ver. F.30
> dmi.board.name: 167C
> ...

Had to enable HDMI speakers through sound settings. Everything is in
working order now. Sorry for wasting your time. Best customer service ever
though by the way.
On Apr 19, 2014 10:30 AM, "Raymond" <1309978@bugs.launchpad.net> wrote:

> seem pulseaudio problem since
>
> HDMI is plugged and ELD indicate  Samsung monitor
>
>
> can you post output of
>
> cat /proc/asound/card*/eld#*.0
>
>
> control.23 {
>                 iface CARD
>                 name 'HDMI/DP,pcm=3 Jack'
>                 value true
>                 comment {
>                         access read
>                         type BOOLEAN
>                         count 1
>                 }
>         }
>
>         control.28 {
>                 iface PCM
>                 device 3
>                 name ELD
>                 value
> '100008006712000100000000000000004c2dba0753414d53554e470907070000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
>                 comment {
>                         access 'read volatile'
>                         type BYTES
>                         count 83
>                 }
>         }
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309978
>
> Title:
>   [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound
>   plays through computer instead of tv
>
> Status in “alsa-driver” package in Ubuntu:
>   New
>
> Bug description:
>   sound continues to come from computer speakers when mirrored hdmi to tv
> instead of tv speakers.
>   tried restarting computer and have to enable mirror display in settings
> again after reboot. still no sound through tv
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
>   Uname: Linux 3.13.0-24-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  matt       2003 F.... pulseaudio
>   CurrentDesktop: Unity
>   Date: Sat Apr 19 08:49:02 2014
>   InstallationDate: Installed on 2013-11-30 (139 days ago)
>   InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
>   PackageArchitecture: all
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH
> successful
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  matt       2003 F.... pulseaudio
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_PulsePlaybackTest: PulseAudio playback test successful
>   Symptom_Type: No sound at all
>   Title: [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] No
> sound at all
>   UpgradeStatus: Upgraded to trusty on 2014-04-19 (0 days ago)
>   dmi.bios.date: 11/27/2012
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 68SRR Ver. F.30
>   dmi.board.name: 167C
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 22.24
>   dmi.chassis.asset.tag: CNU2133QCM
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68SRRVer.F.30:bd11/27/2012:svnHewlett-Packard:pnHPProBook4530s:pvrA0001D02:rvnHewlett-Packard:rn167C:rvrKBCVersion22.24:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP ProBook 4530s
>   dmi.product.version: A0001D02
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1309978/+subscriptions
>

Revision history for this message

Mathew (ninjasailas) wrote on 2014-04-19:

#5

Download full text (4.4 KiB)

matt@matt-HP-ProBook-4530s:~$ cat /proc/asound/card*/eld#*.0
monitor_present 1
eld_valid 1
monitor_name SAMSUNG
connection_type HDMI
eld_version [0x2] CEA-861D or below
edid_version [0x3] CEA-861-B, C or D
manufacture_id 0x2d4c
product_id 0x7ba
port_id 0x0
support_hdcp 0
support_ai 1
audio_sync_delay 0
speakers [0x1] FL/FR
sad_count 1
sad0_coding_type [0x1] LPCM
sad0_channels 2
sad0_rates [0xe0] 32000 44100 48000
sad0_bits [0xe0000] 16 20 24
matt@matt-HP-ProBook-4530s:~$

On Sat, Apr 19, 2014 at 10:32 AM, Raymond <email address hidden>wrote:

> it depend on pulseaudio determine whether speaker or hdmi will be
> default sink since only headphone is not available
>
>
> active profile: <output:analog-stereo+input:analog-stereo>
> sinks:
> alsa_output.pci-0000_00_1b.0.analog-stereo/#0: Built-in
> Audio Analog Stereo
> sources:
> alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#0:
> Monitor of Built-in Audio Analog Stereo
> alsa_input.pci-0000_00_1b.0.analog-stereo/#1: Built-in
> Audio Analog Stereo
> ports:
>
> analog-output-speaker: Speakers (priority 10000, latency
> offset 0 usec, available: unknown)
> properties:
> device.icon_name = "audio-speakers"
> analog-output-headphones: Headphones (priority 9000,
> latency offset 0 usec, available: no)
> properties:
> device.icon_name = "audio-headphones"
> hdmi-output-0: HDMI / DisplayPort (priority 5900, latency
> offset 0 usec, available: yes)
> properties:
> device.icon_name = "video-display"
> device.product.name = "SAMSUNG"
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309978
>
> Title:
> [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound
> plays through computer instead of tv
>
> Status in “alsa-driver” package in Ubuntu:
> New
>
> Bug description:
> sound continues to come from computer speakers when mirrored hdmi to tv
> instead of tv speakers.
> tried restarting computer and have to enable mirror display in settings
> again after reboot. still no sound through tv
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: matt 2003 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Sat Apr 19 08:49:02 2014
> InstallationDate: Installed on 2013-11-30 (139 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_...

matt@matt-HP-ProBook-4530s:~$ cat /proc/asound/card*/eld#*.0
monitor_present 1
eld_valid 1
monitor_name SAMSUNG
connection_type HDMI
eld_version [0x2] CEA-861D or below
edid_version [0x3] CEA-861-B, C or D
manufacture_id 0x2d4c
product_id 0x7ba
port_id 0x0
support_hdcp 0
support_ai 1
audio_sync_delay 0
speakers [0x1] FL/FR
sad_count 1
sad0_coding_type [0x1] LPCM
sad0_channels 2
sad0_rates [0xe0] 32000 44100 48000
sad0_bits [0xe0000] 16 20 24
matt@matt-HP-ProBook-4530s:~$

On Sat, Apr 19, 2014 at 10:32 AM, Raymond <1309978@bugs.launchpad.net>wrote:

> it depend on pulseaudio determine whether speaker or hdmi will be
> default sink since only headphone is not available
>
>
> active profile: <output:analog-stereo+input:analog-stereo>
>         sinks:
>                 alsa_output.pci-0000_00_1b.0.analog-stereo/#0: Built-in
> Audio Analog Stereo
>         sources:
>                 alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#0:
> Monitor of Built-in Audio Analog Stereo
>                 alsa_input.pci-0000_00_1b.0.analog-stereo/#1: Built-in
> Audio Analog Stereo
>         ports:
>
>                 analog-output-speaker: Speakers (priority 10000, latency
> offset 0 usec, available: unknown)
>                         properties:
>                                 device.icon_name = "audio-speakers"
>                 analog-output-headphones: Headphones (priority 9000,
> latency offset 0 usec, available: no)
>                         properties:
>                                 device.icon_name = "audio-headphones"
>                 hdmi-output-0: HDMI / DisplayPort (priority 5900, latency
> offset 0 usec, available: yes)
>                         properties:
>                                 device.icon_name = "video-display"
>                                 device.product.name = "SAMSUNG"
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1309978
>
> Title:
>   [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound
>   plays through computer instead of tv
>
> Status in “alsa-driver” package in Ubuntu:
>   New
>
> Bug description:
>   sound continues to come from computer speakers when mirrored hdmi to tv
> instead of tv speakers.
>   tried restarting computer and have to enable mirror display in settings
> again after reboot. still no sound through tv
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu4
>   ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
>   Uname: Linux 3.13.0-24-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  matt       2003 F.... pulseaudio
>   CurrentDesktop: Unity
>   Date: Sat Apr 19 08:49:02 2014
>   InstallationDate: Installed on 2013-11-30 (139 days ago)
>   InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
>   PackageArchitecture: all
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH
> successful
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  matt       2003 F.... pulseaudio
>   Symptom_Jack: Digital Out, HDMI
>   Symptom_PulsePlaybackTest: PulseAudio playback test successful
>   Symptom_Type: No sound at all
>   Title: [HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] No
> sound at all
>   UpgradeStatus: Upgraded to trusty on 2014-04-19 (0 days ago)
>   dmi.bios.date: 11/27/2012
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 68SRR Ver. F.30
>   dmi.board.name: 167C
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 22.24
>   dmi.chassis.asset.tag: CNU2133QCM
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68SRRVer.F.30:bd11/27/2012:svnHewlett-Packard:pnHPProBook4530s:pvrA0001D02:rvnHewlett-Packard:rn167C:rvrKBCVersion22.24:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP ProBook 4530s
>   dmi.product.version: A0001D02
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1309978/+subscriptions
>

Revision history for this message

Marcus Tomlinson (marcustomlinson) wrote on 2020-03-05:

#6

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-05-05:

#7

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status:	Incomplete → Expired

Ubuntu
alsa-driver package

[HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound plays through computer instead of tv

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Ubuntualsa-driver package

[HP ProBook 4530s, Intel CougarPoint HDMI, Digital Out, HDMI] Sound plays through computer instead of tv

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Ubuntu
alsa-driver package